At a Glance
- Tasks: Manage key accounts in the automotive supply chain and ensure top-notch customer service.
- Company: Join a leading automotive components company with a focus on innovation.
- Benefits: Enjoy 26 days holiday, hybrid working, and a competitive salary.
- Other info: Great opportunity for career growth and mentoring roles available.
- Why this job: Take ownership of accounts and make a real impact in the automotive industry.
- Qualifications: Experience in automotive or global supply chain management is essential.
The predicted salary is between 40500 - 49500 £ per year.
This role will work within our clients Automotive Components Supply Chain Management team. The main day-to-day tasks are varied but heavily emphasised on the supply chain for the allocated key accounts and accountable for the subsequent account performance. 39 hours per week. 26 days holiday plus bank holidays. Hybrid working (up to two days per week working from home following settling in period).
The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required.
Outline and Responsibilities:
- End-to-end responsibility of all allocated accounts
- Accountable for financial performance of allocated accounts, in line with commercial conditions.
- Responsible for financial analysis of assigned customer accounts
- Manage the day-to-day requirements of assigned customers, suppliers and 3PLs
- Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.
- Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
- Monitors service received to assigned customers detailed in regular KPI reports.
- Identify commercial opportunities and collaborate with the Sales Team to grow the business.
- Ensure timely invoice issue and payment of assigned customers.
- Manage and report on inventory and quality issues together with 3PL and Quality Department.
- Building and maintaining relationships with customers, suppliers and 3PL providers.
- Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
- Assist with ongoing process reviews and identify and implement process improvement activities.
- Financial and logistics data recording and reporting.
- Liaison with relevant warehouses for stock management and inventory control.
- Oversee Assistant Delivery Control duties in relation to allocated accounts.
- Mentor Assistant Delivery Controllers as appropriate.
- Any other reasonable duty requested by management, relevant to the role.
Experience and Qualifications Required:
- Essential experience working within the automotive industry or global/international Supply chain management.
- Required experience in global or international Logistics (or similar)
- Good knowledge of MRP systems and customer service skills
- Very computer literate (incl. excel, word, outlook, etc)
- Good problem solving skills and an ability to prioritise tasks
- Ability to work with limited supervision and using own initiative to complete tasks
- Good communication and interpersonal skills, dealing with people from different functional areas and cultures
- Flexible and adaptable, able to work to tight deadlines
Delivery Controller in Sunderland employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Delivery Controller in Sunderland
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Delivery Controller in Sunderland
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
