Mental Health Transport Assistant in Stockton-on-Tees

Mental Health Transport Assistant in Stockton-on-Tees

Stockton-on-Tees Full-Time 30498 - 30498 £ / year (est.) No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Support mental health transport needs, ensuring safe and dignified patient care.
  • Company: Join Secure Care UK, a leader in compassionate mental health transport.
  • Benefits: Competitive salary, pension, health plan, and career development opportunities.
  • Other info: Flexible shifts with training provided; perfect for those passionate about mental health.
  • Why this job: Make a real difference in people's lives during their most vulnerable moments.
  • Qualifications: Full UK driving licence and strong communication skills required.

The predicted salary is between 30498 - 30498 £ per year.

Full Time (42.1 hours/week)

Location: Modern Office, 11 Belasis Court, Belasis Business Park, Billingham, Stockton on Tees, TS23 4AZ

Reports To: Deputy Care Operations Manager

Job Type: Full-time

Shift Pattern: 4 on / 4 off (alternating between 4 days and 4 nights)

Pay: Annual remuneration starting from £30,498.21 annually

Please be aware that any applications not completed on Asana will not be considered. Please also remember to check your spam folder.

PLEASE NOTE: at the moment we have FLEXI positions available only - no guaranteed hours, and we would need your availability for at least a month in advance.

If you're looking for a rewarding role in Mental Health Care, this is your opportunity! Working in healthcare allows you to make a real difference in people's lives during their most vulnerable moments.

We are seeking compassionate and dedicated Mental Health Transport Assistants to join our growing team. Experience is a bonus, but not essential; full training is provided. We're looking for empathetic individuals who thrive in a team environment and are committed to providing respectful, person-centred care.

This role involves far more than driving. You'll be working directly with patients, ensuring their safe and dignified transport, often during mental health crises. Situations may require you to apply de-escalation techniques and trained interventions, always prioritising patient wellbeing.

What You'll Be Doing?

  • You will support a range of transport needs involving individuals detained under the Mental Health Act, including:
    • Hospital transfers, court or prison escorts, and medical appointments
    • House extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safety
    • Community assessments, supporting local authority mental health reviews in people's homes
    • Bed watch services, where you supervise and support admitted patients during hospital stays
    • Suite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24-36 hours

You will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers.

Equal Opportunities

Secure Care UK is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome applications from all sections of the community regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

Requirements:

  • Full UK Manual Driving License (Required)
  • Enhanced DBS certificate within the last 3 years (Preferred)
  • Strong communication skills and ability to stay calm under pressure
  • Team player with resilience, empathy, and great attention to detail
  • Minimum 12 months driving experience preferred

Who We Are?

Secure Care UK was founded in 2013 in response to a national need for safe and compassionate transport for individuals detained under the Mental Health Act. We are the only Secure Patient Transport provider in the UK meeting Restraint Reduction Network (RRN) standards. Headquartered in St. Leonards - On - Sea, we operate nationally and also handle some international transfers. Celebrating 10 years of service in 2023, our core values remain: Patient First, Respect, Openness, Unity, and Determination.

What We Offer:

  • Training & Development
  • Full induction including de-escalation, physical intervention, handcuff training, and First Aid
  • Additional specialist training and NVQ Diplomas
  • Career progression and mentoring opportunities

Benefits:

  • Company pension
  • Refer-a-friend bonus
  • Health Care Cash Plan (after 6-month probation)
  • Blue Light Card eligibility
  • Employee Assistance Programme (from day one)
  • Full uniform and enhanced PPE
  • Additional annual leave after 2 years
  • Wagestream financial wellbeing platform
  • Monthly Care Awards and driver recognition schemes
  • Suggestion scheme with rewards for implemented ideas

Please Note: Due to the nature of our work, flexibility is essential. Shifts may overrun or vary depending on patient needs. Overtime is paid at £1.75 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch.

We are exempt from the Rehabilitation Offenders Act 1974. Please note that we DO NOT provide SPONSORSHIPS. We are Veteran Aware.

If you're passionate about making a difference and supporting people through challenging times, we'd love to hear from you. Apply today and start a meaningful career with Secure Care UK.

Mental Health Transport Assistant in Stockton-on-Tees employer: All The Top Bananas

Secure Care UK is an exceptional employer dedicated to making a meaningful impact in mental health care. Located in the modern office at Belasis Business Park, our supportive work culture prioritises employee growth through comprehensive training and career progression opportunities. With a commitment to inclusivity and a range of benefits including a company pension, health care cash plan, and recognition schemes, we empower our team to thrive while providing compassionate care to those in need.

All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mental Health Transport Assistant in Stockton-on-Tees

Connect Through Professional Networks

Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.

Show Up at Local Mental Health Events

Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at All The Top Bananas. Plus, showing your passion for the field in person can leave a lasting impression.

Utilise Online Platforms Tailored to Counselling

Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.

Leverage University Career Services

If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like All The Top Bananas.

We think you need these skills to ace Mental Health Transport Assistant in Stockton-on-Tees

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Interpersonal Skills

Some tips for your application 🫡

Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.

Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.

Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.

Personalise Your Application for All The Top Bananas:Take some time to research All The Top Bananas and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!

How to prepare for a job interview at All The Top Bananas

Show Your Empathy and Communication Skills

In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!

Prepare for Scenario-Based Questions

Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.

Highlight Your Continuing Education

Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.

Finesse Your Personal Statement

In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for All The Top Bananas's values and approach.