At a Glance
- Tasks: Lead the Billing Team, manage client accounts, and enhance customer service.
- Company: Creative Support, a passionate and inclusive national organisation.
- Benefits: Probationary bonus, pension contributions, 25 days annual leave, and professional development.
- Other info: Join an award-winning team committed to your growth and career progression.
- Why this job: Make a real impact in a supportive environment while developing your leadership skills.
- Qualifications: Experience in billing and sales ledger management with strong leadership abilities.
The predicted salary is between 29700 - 36300 £ per year.
Creative Support, a national organisation with charitable status and a Registered Social Landlord, is dedicated to providing person-centred care, support, and housing to individuals across England. We are strengthening our Billing Team with the appointment of a Billing Team Manager, to lead and enhance the Billing function for the organisation.
In addition to managing your own caseload of billing clients, you will manage the current team of Billing Leads and develop and implement KPIs within the team in order to drive improvements in customer service, and ensure any customer billing requirements are met, and accounts are paid promptly in line with contractual terms.
The role will involve constructive enquiry and communication with operational and senior managers, ICBs and Local Authority Commissioning teams, and will require the ability to build effective relationships as this will be key to achieving good outcomes in the role.
This is an opportunity to implement your knowledge of billing and sales ledger management and processes, together with exceptional leadership skills, to enhance the performance of the team, and to support all team members with their own skills and development.
The Billing team is part of our Finance Department based at our Head Office in Stockport, located in close proximity to transport links into Manchester City Centre, with Stockport train station a 10-minute walk away.
On successful completion of the probationary period, we offer support with relevant professional development and training. We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Benefits of working with Creative Support include a probationary bonus, pension contributions and 25 days Annual Leave. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.
Billing Team Manager in Stockport employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Team Manager in Stockport
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at All The Top Bananas!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at All The Top Bananas.
We think you need these skills to ace Billing Team Manager in Stockport
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at All The Top Bananas. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to All The Top Bananas and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at All The Top Bananas. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to All The Top Bananas's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with All The Top Bananas.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at All The Top Bananas will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact All The Top Bananas and how you would contribute to adapting HR strategies.
