At a Glance
- Tasks: Lead incident management and continuous service improvement in a dynamic IT environment.
- Company: Join a world-class defence organisation with a focus on digital excellence.
- Benefits: Competitive hourly rate, hybrid working, and potential for long-term contract.
- Other info: Enjoy a collaborative culture with opportunities for career growth.
- Why this job: Make a real impact in secure communications while enhancing your IT skills.
- Qualifications: Experience with VDI technology, Windows OS, and DV clearance required.
The predicted salary is between 48.84 - 48.84 £ per hour.
World Class Defence Organisation is currently looking to recruit a Secure Communications Service Manager subcontractor on an initial 12 month contract. This role requires a broad level of knowledge of VDI environment/technology and Windows OS.
Rate: £48.84 per hour
Location: Stevenage
Hybrid / Remote working: 4-5 days a week likely onsite.
Contract: 37 Hours per week
Overtime: Hours worked over 37 hours per week will be calculated at time and a quarter
Duration: 12 Months (initially and then ongoing and long-term thereafter)
IR35 status: Inside IR35 (Umbrella)
Responsibilities:
- Lead and manage incident management within the environment
- Lead and manage continuous service improvement activities within the environment
- Ensure service levels are achieved or exceeded at all times by often providing escorting of DEX and DEX suppliers
- Lead and manage request management within the environment
- Lead and manage change management activities within the environment
- Customer engagement and communications with the business area and users to support DEX position and reputation as an enabler of the environment
- Ensuring service availability levels of the environment and services within the environment are achieved meeting the customer need
- Governance of the SyOps process within the environment ensuring policies are being met by DEX and DEX suppliers
- Act as a point of contact for all service related issues to the business unit and users and assist with queries, questions and escalations
- Lead and manage software and hardware lifecycle management including upgrades and refreshes, capacity and performance management
- Governance of vulnerability management and patching schedules within the environment
Skillset/experience required:
- DV clearance required.
- Broad level of knowledge of VDI environment/technology and Windows OS.
Secure Communications Service Manager in Stevenage employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Secure Communications Service Manager in Stevenage
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what All The Top Bananas values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges All The Top Bananas might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at All The Top Bananas!
✨Direct Apply to All The Top Bananas
Let's not forget to apply directly through the All The Top Bananas website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Secure Communications Service Manager in Stevenage
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at All The Top Bananas.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at All The Top Bananas. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
