Vehicle Damage Assessor / Controller
Role Overview
You may come from a fleet leasing background or equally may come directly from a bodyshop repair background and both will be equally considered.There will be opportunity to develop a long worthwhile career with great benefits.
We are seeking a Vehicle Damage Assessor / Controller to oversee the assessment, coordination, and cost-effective repair of vehicle damage across our fleet.
This is a key role responsible for ensuring safe, compliant, and efficient repairs, while maintaining strong relationships with third-party repairers and keeping vehicles on the road with minimal downtime.
Key Responsibilities
Damage Assessment & Technical Evaluation
Inspect and assess vehicle damage to determine structural, mechanical, and cosmetic repair requirements in line with manufacturer and safety standards
Identify appropriate repair methods using manufacturer repair data, guidelines, and workshop capabilities
Evaluate whether repairs are safe, compliant, and cost-effective
Review supplementary damage discovered during disassembly and update repair plans accordingly
Repair Coordination & Liaison
Liaise with third-party body repair facilities to coordinate repairs and timelines
Manage communication between repairers, internal teams, and suppliers
Monitor repair progress and ensure agreed turnaround times are met
Support workflow management by coordinating parts ordering, job progression, and repair sequencing
Cost Control & Decision Making
Ensure repair decisions are cost-effective and transparent, Balance safe repair practices with business needs, insurer policies, and customer expectations, Review repair estimates and authorisations .
Skills & Experience Required
Essential
Experience in vehicle damage assessment, bodyshop, or repair control
Strong knowledge of vehicle repair methods and damage assessment
Ability to liaise confidently with repairers and suppliers
Good organisational and time-management skills
Strong attention to detail
Full UK driving licence
Desirable
Experience within vehicle rental, fleet, or accident management
Knowledge of ADAS systems and modern vehicle technologies
Estimating system experience (Audatex / GT Motive / similar)
Mechanical knowledge or bodyshop background
Personal Attributes
Proactive and solution-focused
Strong communication skills
Commercial awareness
Team player with independent working ability
Calm under pressure
Salary & Benefits
Competitive salaryBonus Scheme
Free Annual MOT
Discounted Vehicle Repairs
5% Employee Pension Contribution
Friendly Family-Run Working Environment
Job Type
Full-time
Permanent
Monday Friday (with occasional flexibility if required)
TPBN1_UKTJ
Vehicle Damage Assessor in St Helens employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
