Job description Internal Sales Administrator / Customer Service Advisor
Job Type: Full-time, Monday to Thursday 8.30am - 5pm, Friday 8.30-4pm
Premier Contract Supplies are suppliers of bathrooms to the new build market, buying products from a large mix of suppliers, helping house builders create a specification and then distributing from one of our five warehouses across the UK.
We are an equal opportunities employer.
Job Description
We have an exciting opportunity for an experienced Internal Sales Administrator to join our team. As a dedicated Sales Administrator, youll have the ability to manage customer expectations and ensure all aspects of the sales orders meet requirements of the client and the company. A team player with good attention to detail, outstanding customer service and communicative skills is a must. This is not a cold calling role and is predominantly administration based, not sales. It involves project management and stock control.
Responsibilities Include:
Placing & monitoring customer sales orders and liaising with contractors/house developers
Answering general customer enquiries; advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
Administrative duties include entering and maintaining information and contracts on the database as well as corresponding with customers and the internal delivery team
Dealing with faults or complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily
Liaising with the accounts department to keep customers within credit limits
Being sole contact for customers
Identify possibilities of further/new sales with existing clients
Assisting with stock control
Holiday/sickness cover for telephone duties/follow up calls/monitoring orders, etc.
In addition to these duties, you may be required to undertake other duties in line with the needs of the business, where appropriate training provided.
Qualities Needed:
Team player, but equally able to work independently
Excellent telephone manner and communicative skills
Problem solving
Organised and good attention to detail
PC literate, with basic working knowledge of Microsoft Office
Able to work under pressure
Confident and able to use own initiative when needed.
TPBN1_UKTJ
Internal Sales Executive in St Helens employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
