At a Glance
- Tasks: Lead a dynamic team to manage logistics operations and ensure top-notch service delivery.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Other info: Exciting career development in a fast-paced environment awaits you!
- Why this job: Be part of a supportive team that values your growth and offers real leadership challenges.
- Qualifications: Experience in logistics management and strong communication skills are essential.
The predicted salary is between 30000 - 36000 £ per year.
An exciting new Hub Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
Reporting to the General Manager this role is to provide quality management for the Hub on a nightly basis, to ensure all aspects of the Operation are maintained in line with procedures and ensuring all internal and external Customer SLA's are met, along with ensuring that all Key Performance Indicator Targets are met, whilst maintaining strict controls on the Direct costs and staffing levels.
Key responsibilities
- Manage and control the local and national distribution process to maintain and improve accuracy of sort.
- Build and develop the relationship between the hub, the SC's and depots to drive efficiency and good practice throughout the network while improving SLA's and trunk departure times.
- As senior manager for Health and Safety you will promote safe working with regular meetings and working closely with the Safety reps.
- Identify and achieve efficiency savings and cost/productivity reviews.
- Drive and improve multi-skill training within the Hub but also working closely with all SC's.
- Compliance with all security standards required surrounding Customer contracts.
- Delivery of hub SLAs.
- Undertake regular review of volume forecasts and amend resource planning as appropriate.
- Clear control measures in place to deliver and drive through KPI achievement.
- Encourage a positive working environment that delivers excellent service levels for the Customers and generates revenue for the business.
- Implement and maintain best operational practices through management of the SOP's.
- Maintain the site BCP.
- Have a culture of on-time trunking.
- Ensure on-time connectivity of all trunks through prioritisation of trunks and organisation of the people.
- Great Customer service - every time.
Essential criteria for this role
- Excellent knowledge of operational procedures and the DX operating systems would be advantageous, but not essential.
- Practiced in compliance with Health & Safety Legislation.
- Strong knowledge of Human Resource procedures.
- Low level budgetary experience.
- PC literate and practiced in the use of Word, Excel, Outlook.
- Preferably experience within logistics sector/ mail sector/ secure mail services.
- Experience of managing a team.
- Intermediate computer literacy.
- Good communicator.
- Ability to liaise and influence across functional heads.
- Ability/ experience in managing change.
- Previous experience in the Mail, Parcels or Distribution Industry in a Hub environment is essential.
Additional information on this role
If you have previous experience of managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay.
- Company Funded Health Cash Plan.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Hub Manager in St Helens employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Hub Manager in St Helens
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hub Manager in St Helens
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
