Team Leader in Southend-on-Sea

As a Team Leader, you will be responsible for overseeing care staff during your shift, ensuring that service users receive safe, effective, and compassionate care. You will act as a role model for the team, provide guidance during emergencies, and work closely with healthcare professionals, families, and colleagues to deliver outstanding support. This rewarding role offers the opportunity to positively impact the lives of vulnerable adults while developing your leadership skills within a supportive and caring environment.

Key Responsibilities:

• Supervise, support, and monitor Care Workers.
• Take responsibility for the smooth running of the shift and service delivery while on duty.
• Respond effectively to emergencies and provide guidance to care staff.
• Support service users with personal care, including:
• Dressing and undressing
• Washing and bathing
• Toileting needs
• Mobility assistance
• Feeding and mealtime support where required
• Promote service users' comfort, dignity, independence, and overall wellbeing.
• Plan and facilitate meaningful activities that encourage engagement, social interaction, and stimulation.
• Assist service users with daily living tasks, including correspondence, managing bills, and accessing benefits where appropriate.
• Carry out light domestic duties and meal preparation as required.
• Monitor and record service users' health and wellbeing, including vital signs such as temperature, pulse, respiration, and weight.
• Maintain accurate care records and documentation.
• Work collaboratively with healthcare professionals and other agencies to implement and review care plans.
• Ensure compliance with safeguarding, health and safety, and care quality standards.
• Contribute to the out-of-hours on-call duty on a rotational basis, responding to calls from care workers, service users and families, and escalating concerns where appropriate.

Benefits:

• Cash Back Scheme
• Private Healthcare
• Career progression
• Ongoing training and professional development opportunities
• Company events
• Supportive and inclusive working environment
• Enhanced Rate for all Out of Hours Officers on duty
• 24 hours Counselling support (Fully confidential)

Skills needed:

• A genuine passion for providing outstanding care and support.
• Experience working within a health and social care environment.
• An NVQ Level 3 in Health and Social Care (or equivalent) or be working towards an appropriate qualification.
• Strong leadership, communication, and organisational skills.
• The ability to remain calm and professional in challenging situations.
• A compassionate, patient, and person-centred approach to care.
• A good understanding of safeguarding and care regulations.

Essential Requirements:

• Ability to travel within the community as required.
• Flexible to work alternate weekends.
• Must hold a valid driving licence.
• Eligible to register with the relevant statutory body where applicable.
• Enhanced DBS check (or willingness to undertake one).
• Right to work in the UK.
• Relevant care experience in a senior or supervisory capacity.