At a Glance
- Tasks: Ensure customer safety, monitor CCTV, and provide support during night shifts.
- Company: Home Group, a top-rated workplace focused on inclusion and wellbeing.
- Benefits: Competitive salary, health cash plan, generous leave, and instant pay access.
- Other info: Join a dynamic team with regular training and excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while working nights in a supportive environment.
- Qualifications: Strong communication skills and experience in supporting others.
About the role
Salary £26,300 per annum (£13.45 per hour) and great benefits including Health Cash Plan.
Home, a place where you belong.
Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us? We're looking for a dedicated night worker who won't fall asleep on the job!
Here at Home Group we look after vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.
Typical shift:
- Walk around the building checking CCTV, fire doors and communal areas.
- Greeting customers and visitors, picking up repairs or cleaning.
- The first line of support for our customers when our wider team or their own support network aren't around to help!
- Monitor and respond to incidents calmly, quickly and fairly.
- Work with colleagues and partners to manage anti-social behaviour.
Why join us:
This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!
You bring:
- Calm under pressure with great communication skills.
- Passion and experience in supporting others, either personally or professionally.
- Good judgement and clear communication.
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
Stronger together:
We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work.
Job details:
You'll work 8pm-4:30am, Monday to Friday. Rosemead is a supported housing service for homeless ex-offenders in Southend-on-Sea. Our concierge role is an important part of the support service we offer.
Although you'll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings.
Able to use technology to monitor CCTV, update records and communicate with colleagues.
You’ll need an Enhanced DBS check done (we pay for it).
What's in it for you?
- 34 days leave increasing to 39 (including bank hols and a me day).
- Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more.
- Matching pension contribution (up to 7% and life insurance of 3x basic salary).
- Instant pay access with Stream.
- 800+ discounts on shops, holidays, days out, tech and more.
Finally:
For reasonable adjustments email. Roles can close early, so don't delay applying.
Housing Concierge in Southend-on-Sea employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
