Mystery Shopper in Southampton

Mystery Shopper in Southampton

Southampton Part-Time No working from home possible
All The Top Bananas

At a Glance

  • Tasks: Visit retailers to check ID compliance for age-restricted products with a partner.
  • Company: Join Cosine, a company that values inclusivity and innovation.
  • Benefits: Earn £102.45 per day plus bonuses and mileage, with full training provided.
  • Other info: Flexible hours, minimum three days a week, with opportunities for growth.
  • Why this job: Make a difference while gaining valuable experience in retail and field marketing.
  • Qualifications: Confident communicator with retail experience and good local knowledge.

Cosine is currently seeking Mystery Shoppers to join our field team for Allwyn, National Lottery.

In this role, you will work with a Young Adult (aged 18-20) to visit various retailers, including grocery stores, convenience stores, and other vendors selling National Lottery products.

The Mystery shop objective is to verify whether retailers are requesting ID from Young Adults when purchasing age-restricted products.

As part of a team of two, you will work together to ensure that proper ID checks are being conducted.
£102.45 per day (including holiday pay) plus bonus and business mileage.

Full training and support from your Regional Manager are provided for the duration of the campaign.

Ideal

Location: Southampton , United Kingdom, SO17
Territory covering: Southampton and surrounding areas
What do you need to be a Mystery Shopper with us:
Proven experience of confidently interacting with retailers/customers.

Experience within retail and field marketing would be preferred.

Good knowledge of your area to be able to effectively and efficiently journey plan.

Reliable and committed.

Working to deadlines to achieve visit targets.

Highly organised to plan your team's day, including collecting and returning the Young Adult to an agreed location.

Access to smart device to enter your results via the App in store.

You must be able to download an app and report data accurately, daily whilst you are in stores.

Key

Details:
Minimum of twenty-four store visits per day, these can be worked between 8am - 7pm Monday to Friday.

Working hours will be arranged with your Regional Manager.

We need a minimum of three full days availability per week for the next 4 weeks (this will need to be worked around the Young Adults availability)
Training, this will be completed Face to face or Teams with your Regional Manager.

Please apply today!

At Cosine, we are proud to foster an inclusive work environment.

We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don't hesitate to let us know.

Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.

Cosine has been accredited Investors in People Gold award and places great importance on the training and development of our people.

We work in a cooperative environment where great ideas and achievements are shared and celebrated.

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Mystery Shopper in Southampton employer: All The Top Bananas

At Cosine, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values the unique contributions of each team member. As a Mystery Shopper in Southampton, you'll benefit from comprehensive training, competitive pay, and the opportunity to work collaboratively with a Young Adult, all while contributing to important community initiatives. With a strong focus on employee development and recognition, Cosine is committed to helping you grow and succeed in your role.

All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mystery Shopper in Southampton

Get to Know Your Local Scene

Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!

Show Off Your Personality

Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!

Utilise College or University Resources

If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!

Check Out Seasonal Opportunities

Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including All The Top Bananas, may even transition seasonal workers into permanent positions if you impress them!

We think you need these skills to ace Mystery Shopper in Southampton

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Customer Service

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like All The Top Bananas that you're all about creating great shopping experiences.

Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!

Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at All The Top Bananas will appreciate a straightforward CV that’s easy to skim through.

Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about All The Top Bananas and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!

How to prepare for a job interview at All The Top Bananas

Mastering Brand Knowledge

As we're heading into a part-time retail role at All The Top Bananas, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.

Excellent Customer Scenarios

Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!

Tailoring Your Availability

Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.

Show Off Your Team Spirit

Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at All The Top Bananas!