At a Glance
- Tasks: Support the day-to-day running of our exciting new Superstore and lead a passionate team.
- Company: Join the UK's largest cat welfare charity and make a difference for cats in need.
- Benefits: Enjoy health benefits, 26 days annual leave, and financial wellbeing support.
- Other info: Dynamic environment with opportunities for personal growth and development.
- Why this job: Be part of a unique retail experience while helping improve the lives of cats.
- Qualifications: Retail experience, team management skills, and a knack for hitting sales targets.
The predicted salary is between 9345 - 9345 £ per year.
Location: Skipton Superstore (Opening November 2026!)
Work pattern: 14 hours per week on a rota basis
Salary: Up to £9,345.68 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities of our Assistant Shop Manager (Superstore):
Cats Protection is launching its first Superstore format, offering customers an exciting destination for both fashion and home. With a significantly larger footprint than a traditional charity shop, the Superstore will provide an enhanced shopping experience, a wider product range, and greater opportunities to raise funds for cats and kittens in need.
As Assistant Shop Manager, you will support the successful day-to-day running of the Superstore, leading volunteers, driving stock generation, delivering excellent customer service, and deputising for the Shop Manager to help maximise sales and drive performance.
About the retail team:
Our retail operation consists of over 80 charity shops. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Assistant Shop Manager:
- Demonstrable experience of working in a retail environment, ideally within a fast-paced, high-volume or multi-department operation.
- Good understanding of sales targets, budgets and key performance indicators, with the ability to contribute effectively to their achievement.
- Experience of cash reconciliation and financial controls, with a high level of accuracy and attention to detail.
- Ability to motivate, support and manage a team of employees and volunteers.
- Competent IT skills, including the use of Microsoft Word, Excel, email and retail systems.
What we can offer you:
- Range of health benefits
- 26 days annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- And much more, which you can learn about here
Interested? Here’s how to apply:
Application closing date: 6th September 2026
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
- In person if successful at teams interview stage
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
This role requires a basic DBS check.
Assistant Shop Manager in Skipton employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Skipton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like All The Top Bananas, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like All The Top Bananas!
We think you need these skills to ace Assistant Shop Manager in Skipton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at All The Top Bananas, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at All The Top Bananas and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show All The Top Bananas that you’re ready to jump in and contribute right away!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
