At a Glance
- Tasks: Diagnose and resolve issues on home improvement products, ensuring customer satisfaction.
- Company: Join Hazlemere, a trusted name in quality home improvements.
- Benefits: Competitive salary, ongoing training, 22 days holiday, and employee incentives.
- Other info: Enjoy a supportive team culture with regular social events and career growth opportunities.
- Why this job: Be the face of quality service and make a real difference for customers.
- Qualifications: Experience in installation or service engineering with strong problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
Are you ready to be the trusted face of quality home improvements for our customers? Hazlemere has an exciting Service Engineer opportunity!
Location: High Wycombe (HP12 3PR), Welwyn Garden City (AL7 1EW) and throughout the Home Counties
- Job
- Type: Full Time, Permanent
- Working
- Join a Company That Takes Pride in Every Detail
At Hazlemere, we've built our reputation over decades by delivering beautifully crafted home improvements that homeowners trust.
From stunning orangeries and conservatories to premium aluminium windows, doors, glazed extensions and living spaces, we create products that are built to last and installed to the highest standards.
We're proud to provide our customers with not only exceptional products, but a safe, secure and enjoyable experience from their first enquiry through to long after installation.
Our people are at the heart of that promise.
We're now looking for an experienced Service Engineer to join our team, supporting customers across High Wycombe, Welwyn Garden City and the Home Counties.
Service Engineer - The Role
As a Service Engineer, no two days are the same.
You'll fine-tune bi-fold doors, resolve conservatory roof leaks, replace glazing and carry out repairs that leave customers delighted.
You'll be the face of Hazlemere after installation, ensuring every product performs exactly as it should.
You'll combine technical expertise with practical problem-solving and genuine pride in delivering work of the highest quality.
You'll keep customers informed throughout every visit and maintain accurate records while communicating effectively with colleagues.
Service Engineer - Key Responsibilities
- Diagnose and resolve issues on Hazlemere products within the warranty period
- Carry out service and repair work on conservatories, windows, doors and glazed living spaces
- Install replacement sealed units, sashes and door slabs
- Adjust windows and doors to ensure smooth, secure operation
- Replace hardware including hinges, handles, locks and other components
- Identify and rectify conservatory roof leaks and associated remedial works
- Ensure every repair is completed safely, professionally and to Hazlemere's exacting standards
- Deliver exceptional customer service, keeping customers informed throughout every visit
- Maintain accurate records and communicate effectively with colleagues and customers
Service Engineer - About You
- You'll be someone who takes real pride in doing a job properly.
You're practical, reliable and understand that the smallest adjustment can make a huge difference to a customer's experience
- Previous experience as a Window, Door or Conservatory Installer or Service Engineer
- A full UK driving licence
- Strong fault-finding and problem-solving skills
- A professional, courteous and customer-focused approach
- Excellent attention to detail and a commitment to high-quality workmanship
- The ability to work independently while also contributing as part of a wider team
- Good organisational and planning skills
- Strong verbal and written communication skills
- The confidence to use your initiative and make sound decisions on site
Why Join Hazlemere?
- Competitive salary
- Ongoing training and development
- 22 days' holiday plus bank holidays
- Pension scheme following successful probation
- Healthcare Cash Plan
- Company profit share scheme
- Employee incentive programmes
- Staff discount
- Referral bonus scheme
- Subsidised vending facilities
- Long service and milestone birthday rewards
- Regular team and social events
The Hazlemere team hold a shared responsibility to retain our down-to-earth culture, with a welcoming workplace free from discrimination and where everyone is treated with kindness and respect.
We consciously recruit colleagues to help deliver the amazing standards of work we promise, irrespective of their protected characteristics.
Ready to Join Us?
If you're an experienced Service Engineer who shares our passion for quality, craftsmanship and outstanding customer service, we'd love to hear from you. Click Apply Now!
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Service Engineer employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch All The Top Bananas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at All The Top Bananas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at All The Top Bananas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at All The Top Bananas.
