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- Tasks: Design and improve end-to-end services using data and evidence in a collaborative environment.
- Company: Join a reputable organisation focused on user-centred design and public service improvement.
- Benefits: Enjoy flexible working, generous leave, and a strong pension contribution.
- Other info: Opportunities for professional development and a supportive work culture await you.
- Why this job: Be part of a diverse team making a real impact in public services while developing your skills.
- Qualifications: Experience in service design, agile delivery, and creating accessible, user-friendly designs required.
The predicted salary is between 46000 - 67000 £ per year.
Senior Service Designer Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea Salary: Up to £57,400 per annum Vacancy Type: Permanent, Full Time or Part Time Closing Date: 9th September 2025 The Role As Senior Service Designer in the Service Design and User Research team your role will be to help them deliver and continuously improve joined up, end-to-end services based on data and evidence. You will work in a delivery focused environment in collaboration with members of multi-disciplinary agile teams including policy experts, user researchers, data analysts, developers, content designers and business analysts. Your responsibilities will include, but arent limited to: Designing services which meet the Government Service Standard. Carry out a wide range of service design activities from problem framing, journey mapping, prototyping and workshop facilitation. Translate actionable insights from user research and other insight sources into accessible designs. Ensuring services meet public sector accessibility regulations. Development of user-facing features ensuring technical feasibility of UI/UX designs in line with the GDS Design System. Will prototype website designs and UI elements as required. Play a leading role in developing a user centred design community that will discuss methods, best practice and identify areas for improvement. Collaborate with stakeholder across the agency including service owners, product owners, user researchers, business analysts, content designers and developers. Skills and Qualifications To be successful in this role you will need to have the following experience: Relevant experience in design services and human-centred experiences including defining service design approaches, methodologies, and deliverables Experience of agile delivery and awareness of agile tools and how to use them Iterative and rapid prototyping with multidisciplinary teams Good understanding of responsive design and designing for mobile first Experience of delivering simple and clear communication of technical designs to non-technical stakeholders Experience of designing against constraints Awareness and experience of working to accessibility standards Strong understanding of information architecture, interaction design, visual design and prototyping. Experience in building coded prototypes using HTML and CSS or experience using the GOV.UK Prototype kit. Knowledge of JavaScript beneficial. Benefits Joining their department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and privilege day for the Kings birthday Flexible working options where they encourage a great work-life balance. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Access to the staff discount portal. Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc. Joining a diverse and inclusive workforce with a range of staff communities to support all their colleagues. 24-hour Employee Assistance Programme providing free confidential help and advice for staff. To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. TPBN1_UKTJ
Senior Service Designer employer: All The Top Bananas
Contact Detail:
All The Top Bananas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer
✨Tip Number 1
Familiarise yourself with the Government Service Standard and the GDS Design System. Understanding these frameworks will not only help you in your role but also demonstrate your commitment to meeting public sector standards during interviews.
✨Tip Number 2
Engage with the service design community online. Join forums or social media groups where professionals discuss best practices and share insights. This can provide you with valuable knowledge and connections that may benefit your application.
✨Tip Number 3
Prepare to discuss your experience with agile methodologies and tools. Be ready to share specific examples of how you've successfully collaborated with multidisciplinary teams, as this is crucial for the Senior Service Designer role.
✨Tip Number 4
Showcase your prototyping skills by creating a portfolio that includes examples of your work. Highlight projects where you've used HTML, CSS, or the GOV.UK Prototype kit, as this will set you apart from other candidates.
We think you need these skills to ace Senior Service Designer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Senior Service Designer position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Experience: In your CV and cover letter, emphasise your relevant experience in service design and human-centred experiences. Provide specific examples of projects where you have successfully applied agile methodologies and user research insights.
Highlight Technical Skills: Make sure to mention your proficiency in tools and technologies relevant to the role, such as HTML, CSS, and JavaScript. If you have experience with the GOV.UK Prototype kit, be sure to include that as well.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of the Government Service Standard and public sector accessibility regulations. Use this opportunity to convey your passion for user-centred design.
How to prepare for a job interview at All The Top Bananas
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Service Designer. Familiarise yourself with service design methodologies, user research techniques, and the Government Service Standard to demonstrate your knowledge during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past work that highlight your experience in designing services and human-centred experiences. Be ready to explain how you've used agile methodologies and collaborated with multidisciplinary teams.
✨Demonstrate Prototyping Skills
Since prototyping is a key part of the role, be prepared to talk about your experience with iterative and rapid prototyping. If possible, bring along examples of your work or even a coded prototype to showcase your skills in HTML, CSS, or using the GOV.UK Prototype kit.
✨Emphasise Accessibility Awareness
Highlight your understanding of accessibility standards and how you've applied them in your previous projects. Discuss any challenges you've faced in ensuring designs are accessible and how you overcame them, as this is crucial for public sector services.