At a Glance
- Tasks: Manage housing services and support tenants in a vibrant community.
- Company: Join a dedicated team at Rugby Town Hall, making a difference.
- Benefits: Competitive pay, flexible working, and a chance to impact local lives.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
- Why this job: Be the go-to person for tenants and help improve their living experience.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 18.85 - 18.85 £ per hour.
Location: Rugby Town Hall
Contract: 3-Month Temporary Assignment
Hours: Monday to Friday, 9:00am - 5:00pm
Working Pattern: 4 days office-based, 1 day remote working
Pay Rate (PAYE): £17.18 - £18.85 per hour
About the Role
We are looking for a proactive and customer-focused Housing Officer to join our team on a 3-month temporary contract based in Rugby. This is an excellent opportunity for someone with housing management experience who is passionate about delivering high-quality services to tenants and supporting local communities.
Key Responsibilities
- Manage a designated housing patch and act as the main point of contact for tenants.
- Deliver an effective tenancy management service, including tenancy sign-ups, visits, and sustainment.
- Investigate and resolve tenancy-related issues, including anti-social behaviour and neighbour disputes.
- Carry out estate inspections and identify areas requiring improvement.
- Work collaboratively with internal departments and external agencies to support residents.
- Ensure compliance with housing policies, procedures, and relevant legislation.
- Maintain accurate records and provide excellent customer service at all times.
Requirements
- Previous experience working as a Housing Officer or in a similar housing management role.
- Excellent communication, problem-solving, and organisational skills.
- Ability to manage a varied caseload and work independently.
- Full UK driving licence with access to a vehicle.
- Business use insurance for your vehicle is required, or you must be willing and able to obtain business insurance for work-related travel.
Housing Officer in Rugby employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
