At a Glance
- Tasks: Support candidates through recruitment and onboarding while collaborating with the contract team.
- Company: Join Pertemps, a top-rated UK employer focused on people and innovation.
- Benefits: Gain valuable skills, receive full training, and enjoy a supportive work environment.
- Other info: Full driving licence required; flexible hours with potential evening and weekend work.
- Why this job: Perfect for those wanting to kickstart their career in recruitment and customer service.
- Qualifications: No experience needed, just a positive attitude and strong communication skills.
The predicted salary is between 25000 - 25000 £ per year.
Location: Coleshill, Birmingham
Contract Type: Temporary (up to 4 months)
Salary: £25,000 per annum
Hours: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm (some evening and weekend work will be required)
Start Date: ASAP
Looking for your next opportunity? Do you thrive in a fast-paced, people-focused environment? Are you a confident communicator with a positive attitude and a willingness to learn?
Pertemps is recruiting Contract Consultants to support the delivery of a large-scale recruitment campaign for one of the UK's most recognised and trusted delivery organisations during its busiest period of the year. No previous recruitment experience is required. Full training and ongoing support will be provided, making this an excellent opportunity to gain valuable skills and experience within recruitment and customer service.
What you'll be doing
As a Contract Consultant, you'll play a key role in supporting candidates throughout their recruitment & onboarding journey while working closely with the wider contract team. Your responsibilities will include:
- Supporting candidate attraction, recruitment, onboarding and compliance activities.
- Acting as the first point of contact for candidate enquiries.
- Assisting with end-to-end recruitment processes to ensure an excellent candidate experience.
- Using a range of sourcing techniques to attract and engage suitable candidates.
- Maintaining effective communication between candidates and internal stakeholders.
- Ensuring candidate records and recruitment systems are updated accurately and efficiently.
- Supporting the team in meeting recruitment targets and contractual requirements.
What we're looking for
We're looking for enthusiastic and personable individuals who can demonstrate:
- Excellent verbal and written communication skills.
- A proactive and organised approach to work.
- Strong attention to detail.
- The ability to manage multiple tasks without compromising quality.
- Confidence using Microsoft Office and other IT systems.
- A positive, can-do attitude and willingness to learn.
Please note: Due to the location of this role, a full driving licence and access to your own transport are essential.
What you'll gain from the role
Through comprehensive training and hands-on experience, you'll develop valuable skills in:
- Recruitment and talent attraction, from sourcing through to onboarding.
- Compliance and governance.
- Administration and recruitment systems.
- Customer service and candidate engagement.
- Teamwork and collaboration.
- Time management, prioritisation and organisation.
- Working effectively in a fast-paced environment.
Why Pertemps?
At Pertemps, people are at the heart of everything we do. We're proud to be recognised as one of the UK's Best Companies to Work for 19 consecutive years, reflecting our commitment to creating a positive and supportive working environment. Our success is built on integrity, innovation and delivering exceptional service to our clients, candidates and colleagues alike.
If you're looking to gain valuable experience, build transferable skills and join a supportive team during an exciting peak recruitment period, we'd love to hear from you. Apply today and start your journey with Pertemps.
Contract Consultant - Coleshill in Rugby employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Consultant - Coleshill in Rugby
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like All The Top Bananas.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like All The Top Bananas. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Contract Consultant - Coleshill in Rugby
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in All The Top Bananas's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services All The Top Bananas offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
