At a Glance
- Tasks: Build strong client relationships and deliver tailored solutions in a dynamic environment.
- Company: Join City Plumbing, a leader in plumbing and heating products with a focus on growth.
- Benefits: Enjoy bonuses, flexible working, discounts, and a supportive culture.
- Other info: Remote role with travel; embrace a culture of inclusion and personal growth.
- Why this job: Make a real impact by exceeding client expectations and driving business success.
- Qualifications: Experience in commercial plumbing and strong interpersonal skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
The Role: As a Senior Account Manager you will act as an extension to our customers, providing well thought out solutions and building relationships to build trust. The Senior Account Manager will be assigned to our South East region, looking after our accounts within this region to grow and deliver solutions within our commercial offering.
Key Responsibilities:
- Establish relationships with clients to ensure that you exceed their expectations and represent the business positively.
- Develop and implement a strategy of continuous improvement in all areas relating to assigned contracts and ensure that we meet any contractual obligations.
- Facilitate and manage any new contract mobilisations and act as the key contact for the Customer, attend review meetings as required, respond to all requests, and resolve all issues that should arise.
- Identify opportunities to secure further business opportunities and sales.
- Be the go-to person in the area, attend networking events and seminars to ensure visibility of the business.
This is a remote-based role involving travel throughout a specific area, so a full driving license and ability to travel is a must!
You: You'll live and breathe our Customer first ethos, with an agile and pro-active approach. You'll enjoy working collaboratively with the wider teams and you'll be committed to acting with integrity and honesty in everything you do.
Skills and competencies:
- An empathetic approach.
- Commercial plumbing & heating experience.
- Ability to truly understand your customers' business and requirements.
- Strong interpersonal skills.
- Real passion for what you do.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus.
- Enhanced pension.
- Company car.
- Discounts, savings and cash back at numerous retailers.
- Life assurance.
- Extended family policy including maternity, paternity, additional annual leave and more.
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
- Complete induction and a company that lets you grow and encourages development.
- Financial education and loans.
- Flexible working options.
- A business striving to create an environment of inclusion so everyone can be their true self.
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
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