At a Glance
- Tasks: Lead and inspire teams to ensure timely parcel delivery across your region.
- Company: Join a dynamic logistics company focused on service excellence.
- Benefits: Competitive salary, career growth, and the chance to make a real impact.
- Other info: Opportunity to build relationships and lead a motivated team.
- Why this job: Be the driving force behind efficient operations and customer satisfaction.
- Qualifications: Strong analytical skills and experience in fast-paced environments.
The predicted salary is between 30000 - 36000 £ per year.
Location: Tunbridge Wells
Shift Pattern: 5/7
Ready to Lead, Inspire, and Keep the Final Mile Moving? If you thrive in fast-paced environments, love problem solving on the move, and want to make a real impact on parcel delivery across your region, this is your moment. Step into a role where no two days are the same, where your leadership keeps millions of parcels moving safely, efficiently, and on time.
About the Role
As a Final Mile Territory Manager, you'll be the driving force behind service excellence across multiple Delivery Units or one high-volume Super Unit. You'll oversee daily performance, act quickly to resolve issues using real-time digital tools, motivate and engage a network of couriers, and build strong relationships with Evri Business Partners, the local community, and key internal teams. This is a role for someone who loves ownership, thrives on accountability, and brings energy and resilience to every challenge. Your decisions will shape courier experience, customer satisfaction, operational efficiency, and site safety every single day.
Responsibilities as a Final Mile Territory Manager:
- Own service, cost, and performance across your Delivery Unit(s)
- Ensure consistent, compliant, on-time parcel flow and courier coverage
- Analyse digital dashboards and Service Tracker to identify and resolve risks
- Build strong relationships with EBPs, couriers, support teams, and unions
- Lead budget management with a focus on cost leadership and efficiency
- Drive continuous improvement and proactive planning across all operations
To Be Successful in This Role You Will Require the Following Qualifications:
- Current UK Driving Licence (preferable but not essential on standalone single Delivery Unit)
Knowledge & Experience:
- Knowledge of the self-employed courier model
- Previous experience working in a customer-focused industry within a fast-paced operational role
Technical & People Skills:
- Analytical mindset with the ability to prioritise effectively
- Ability to empower teams with appropriate oversight and support recruitment/interview activity when required
- Strong communicator across a dispersed workforce
- IT proficient, including experience with digital dashboards
Interested? Here's What You'll Need to Succeed:
- A strong analytical mindset with the ability to prioritise effectively
- Experience managing operational performance in a fast-paced environment
- Excellent communication skills across dispersed or remote teams
- Ability to motivate, influence, and engage multiple stakeholders
- Confident using digital dashboards, apps, and operational tools
- Solid organisational and planning skills especially when working across multiple sites
If you're motivated by building, shaping and delivering growth in a fast-moving commercial logistics environment, we'd like to hear from you.
Final Mile Territory Manager in Royal Tunbridge Wells employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Final Mile Territory Manager in Royal Tunbridge Wells
✨Scout for Projects on Freelancer Platforms
Since you're diving into the freelance game in logistics and supply chain, platforms like Upwork and Freelancer are your best mates. Many businesses look for short-term support, so create a shiny profile showcasing your skills and experience in logistics management, inventory optimisation, or shipping solutions.
✨Join Industry-Specific Forums and Groups
Get involved in logistics communities on platforms like LinkedIn or industry-specific forums. Places like the Chartered Institute of Logistics and Transport are great for networking and discovering freelance opportunities. Keep an eye out for job postings where companies are searching for freelance consultants!
✨Leverage Your Network
Don't underestimate the power of word-of-mouth! Reach out to past colleagues or connections in the logistics field. Let them know you're available for freelance work; they might just have leads or be looking for someone to help with a project.
✨Showcase Your Expertise
Put together a portfolio that highlights your previous projects or case studies in logistics. Highlight any innovative solutions you've implemented or cost savings you've achieved. This can be your secret weapon when pitching to potential clients and landing gigs!
We think you need these skills to ace Final Mile Territory Manager in Royal Tunbridge Wells
Some tips for your application 🫡
Show Off Your Experience with Supply Chain Projects:For a freelance role in logistics and supply chain, make sure your portfolio highlights specific projects you've worked on. Include details on your contributions, any process improvements you implemented, and the impact they had on efficiency or cost savings. A strong portfolio can set you apart from the crowd!
Be Clear About Your Tools and Methodologies:Let us know what logistics software or methodologies you’re fluent in—whether it’s ERP systems, inventory management, or Lean methodologies. Specify any certifications you hold, like APICS or Six Sigma, as this can add credibility to your application and show that you're not just a generalist but someone with specialised knowledge.
Detail Your Availability and Rates:As a freelancer, it’s super important to be transparent about your availability and your rates right from the get-go. Include this info in your application or cover letter—this not only helps us gauge if you’re a fit for our needs but also speeds up the decision-making process!
Connect the Dots to Our Needs:Read up on All The Top Bananas and understand what challenges they might be facing in supply chain management. Tailor your application to connect your skills and experiences directly to their needs. Whether it’s improving shipping logistics or reducing lead times, showing that you’ve done your homework can make a big difference!
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Problem-Solving Skills
In logistics and supply chain, the ability to think on your feet is crucial. Be prepared to discuss past scenarios where you had to tackle unexpected issues—this could include things like last-minute shipping delays or inventory shortages. Share specific examples that highlight your learning and adaptive skills.
✨Pitch Your Tools of the Trade
Freelancers often lean on specific software for project management and logistics tracking, like SAP or Trello. Make sure you can talk confidently about the tools you’re proficient in and how they’ve improved your workflows. Prepare to discuss how you'd leverage these in your potential role with All The Top Bananas.
✨Flexibility is Key
As a freelancer, showcasing your adaptability and flexibility is vital. Discuss how you manage multiple clients or projects simultaneously, and be ready to talk about how you’ve navigated different working environments or rapidly changing priorities in past roles.
✨Bring Your Portfolio of Success Stories
Your portfolio should not just be a list of projects; it should showcase successful outcomes. Prepare case studies from your previous work that highlight how you’ve optimised processes or improved efficiency in supply chains. These stories will provide solid evidence of your capabilities to All The Top Bananas.