At a Glance
- Tasks: Assist the Customer Service Manager with sales orders, customer queries, and general admin tasks.
- Company: Join a well-established healthcare business known for its supportive culture and stability.
- Benefits: Enjoy a competitive salary, flexible working hours, and a guaranteed 12-month contract.
- Other info: Work Monday to Friday in a dynamic office environment in Rhyl.
- Why this job: Be part of a team that makes a real difference in healthcare while developing your skills.
- Qualifications: Previous experience in administration or customer service is essential.
The predicted salary is between 50000 - 60000 £ per year.
Are you an Administrator with a background in Customer Service or similar, looking to work for a well-established business within the healthcare industry, who prioritise their staff, offer a flexible working environment, long term stability and a guaranteed 12 month contract?
On offer is the opportunity to join a long-standing business as part of a leading healthcare group, who are known for their excellent culture, long-serving staff and their expanding product range and offerings across the country. The company provide medical mobility equipment for both domestic and commercial clients.
This varied role will see you responsible for assisting the Customer Service Manager. You will process both sales and purchase orders, prepare quotations, take payments, assist customers with queries, manage the company inbox and other general ad-hoc administrative tasks. This role is Monday to Friday, 37.5 hour week.
This role would suit an Administrator with a Customer Service or similar background, looking to work for a stable company, offering you a great working environment, flexibility and a 37.5 hour week and a guaranteed contract for 12 months.
The Role:- Process accurate sales and purchase orders.
- First point of contact via telephone and email, taking ownership or resolution.
- General ad-hoc administration / data handling.
- Monday - Friday, 37.5 hr week.
- Administrator or similar.
- Background in Customer Service.
- Commutable to Rhyl.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Customer Service Administrator (Maternity Cover) in Rhyl employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator (Maternity Cover) in Rhyl
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at All The Top Bananas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like All The Top Bananas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Service Administrator (Maternity Cover) in Rhyl
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to All The Top Bananas:Your cover letter is your chance to shine! Tell us why you want to work at All The Top Bananas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at All The Top Bananas!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
