Project Manager in Redditch

At GRAHAM, we are not just one of the UK's leading Total FM providers - we are also a trusted partner, committed to enhancing the experience and making the lives of our clients easier. We are seeking a Project Manager to join us to help create a hassle-free environment for our clients and engineers. Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we are committed to investing in our people and creating the conditions for them to excel.

The Project Manager will oversee refurbishments, new installations and minor projects ranging from values of £25k-1m.

Responsibilities:

• Manage the end-to-end delivery of hard FM, maintenance and construction projects under an NEC form of contract, from early engagement and scope development through to completion and handover.
• Deliver minor works and project works, ensuring alignment with NEC contract principles, compensation event processes and partnership KPIs.
• Lead and coordinate site teams, subcontractors, consultants and supply chain partners, including mechanical and electrical specialists.
• Plan, programme and sequence works, producing and maintaining NEC-compliant programmes and progress updates.
• Operate in accordance with NEC collaborative behaviours, promoting early warning, proactive risk management and transparent communication.
• Manage Early Warnings, Compensation Events, risk reduction meetings, programme acceptance and change control in line with NEC requirements.
• Ensure full compliance with Health, Safety, Environmental and Quality systems, including CDM Regulations and Principal Contractor duties where applicable.
• Take ownership of commercial performance, cost forecasting, risk management and contractual compliance throughout the project lifecycle.
• Monitor and control programme, cost, quality and resources, ensuring delivery within agreed timescales and budgets.
• Manage subcontractor procurement, performance, compliance and coordination in line with partnership and NEC requirements.
• Act as the primary operational interface with SMBC officers, building users and stakeholders, maintaining strong collaborative relationships.
• Chair and attend progress meetings, risk reduction meetings and stakeholder reviews, ensuring accurate reporting and audit-ready project records.
• Maintain robust contractual, commercial and project documentation in accordance with NEC, SMBC and partnership governance requirements.
• Manage works within live and occupied environments, minimising disruption and maintaining service continuity.
• Oversee commissioning, testing, snagging, certification, defects management and close-out activities.
• Compile and submit complete O&M manuals, asset data, certifications and as-built information.
• Support delivery of social value commitments, including local employment, apprenticeships, sustainability and community engagement initiatives.
• Drive continuous improvement, innovation and best practice across service and project delivery.
• Positively represent and promote GRAHAM's values, brand and collaborative partnership ethos at all times.

This job description is intended to give the post holder an appreciation of the role envisaged for the job title and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals.

About You

Essential Criteria:

• Demonstrate previous experience in a Project Management role.
• Demonstrate strong communication and management skills.
• Demonstrate knowledge in construction design management (CDM).
• Experience in tendering on new projects from inception through to completion.
• Experience in the delivery of commercial projects up to a value of £1mil.
• Ability to manage and deliver numerous concurrent projects of varying financial values and scope.
• Knowledge / understanding of NEC 4 contracts (preferable).
• Ability to plan and programme projects using MS Project.
• Excellent IT skills i.e. Microsoft Office.
• Excellent presentation skills.

Desirable Criteria:

• NVQ Level 7 Construction Management.
• Knowledge of building regulations.
• Ability to manage time and workload.
• CSCS black managers card.
• SMSTS certificate.