At a Glance
- Tasks: Lead daily operations in a care home, ensuring quality service for residents.
- Company: Prestigious care company focused on mental health and learning disabilities.
- Benefits: 20 days holiday, free training, and career progression opportunities.
- Other info: Dynamic role with a supportive team and excellent growth potential.
- Why this job: Make a real difference in the lives of vulnerable adults while developing your career.
- Qualifications: Experience in care management and strong communication skills required.
The predicted salary is between 37338 - 44962 £ per year.
Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Reading. We are recruiting for an experienced and forward-thinking Service Manager. This is a full-time and permanent position working for a well-established care company in the field of mental health, learning disabilities, and autism. It is a very interesting and varied role with a scope for progression.
Main Duties and Responsibilities:
- Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
- Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
- Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account of that person's needs and aspirations, and is reviewed regularly.
- Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
- Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical, and emotional needs.
- Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans are put in place to minimise risk where necessary.
- Ensure that all steps are taken to maintain the health of people living within the home.
- Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
- Liaise with external agencies as appropriate, and ensure that contact between the staff team and those agencies is conducted in a professional manner.
- Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, policies and procedures, and other pieces of managerial work as required.
The Successful Candidate for the role will have:
- The ability to keep calm under pressure.
- Confidence to work alone and as part of a team.
- Excellent communication skills.
- The passion to work with vulnerable adults.
- The desire and commitment to achieve high standards of safeguarding.
Benefits:
- 20 days holiday + bank holidays.
- Full induction programme to Care Certificate Standards.
- Dedicated learning & development programmes.
- Free training to achieve qualification in Social Care.
- DBS check.
- Free Employee Assistance Programme.
- Employee recognition schemes.
- Career progression within the company.
If interested please apply or contact Tom Kurczab at Right Match Recruitment Group.
Service Manager in Reading employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Reading
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Reading
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.