At a Glance
- Tasks: Support the Development Manager in running a vibrant residential estate and engaging with residents.
- Company: Join Rendall & Rittner, a leading property management company with a people-first approach.
- Benefits: Enjoy 23 days holiday, pension scheme, training opportunities, and discounts on travel and entertainment.
- Other info: Dynamic work environment with excellent career growth and a focus on professional development.
- Why this job: Make a real difference in community building and enhance resident experiences every day.
- Qualifications: Experience in property management, health and safety knowledge, and strong communication skills.
The predicted salary is between 34380 - 42020 £ per year.
Set within a vibrant lakeside neighbourhood developed by St Edward, this community brings together 1,051 homes across 15 contemporary blocks with a gym, cinema, meeting rooms and generous landscaped green spaces. You will be part of a welcoming, family-friendly setting where residents value high standards, thoughtful service and a sense of community. With Reading Green Park station moments away, the development enjoys excellent links to the town centre, creating a dynamic day-to-day environment with steady footfall, varied resident needs and a broad range of on-site amenities to oversee.
ROLE EXPECTATIONS
- You will support the Development Manager in the smooth, safe running of the estate, leading on resident engagement, contractor coordination and site standards.
- Your days will combine hands-on site presence, rigorous compliance checks and timely communication with residents, suppliers and the client.
- You will help ensure the developments facilities and public realm are always at their best.
WHAT SUCCESS LOOKS LIKE
- Residents feel listened to, informed and delighted by swift, solution-focused responses.
- The site is consistently safe, compliant and immaculately presented across all blocks and communal areas.
- Contractors deliver to scope, on time and to quality standards, with clear work orders and RAMS in place.
- Accurate records, reports and compliance documentation are maintained and ready for audit at any time.
- Community engagement initiatives are well planned, well attended and strengthen resident satisfaction.
- Issues are anticipated and resolved proactively, with clear escalation and follow-through.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Support the Development Manager with the day-to-day operational running of the estate and supervising the on-site team.
- Carrying out regular estate inspections and audits, raising actions and arranging remedial works.
- Coordinating contractors, reviewing RAMS, issuing permits to work and tracking PPMs and reactive tasks.
- Managing resident queries and complaints, keeping stakeholders informed from first response to resolution.
- Monitoring health and safety and statutory compliance, completing routine checks and recording incidents.
- Supporting security measures, including CCTV monitoring in line with GDPR and data protection.
- Maintaining accurate logs, contractor performance data and preparing reports for the Development Manager.
WHO THIS ROLE IS FOR
- You take pride in site standards, with a hands-on approach and an eye for detail.
- You communicate clearly and calmly, building trust with residents, clients and suppliers.
- You are organised and persistent, able to juggle priorities and see tasks through to completion.
- You enjoy community building and creating memorable resident experiences and events.
- You are safety-conscious, diligent with processes and confident making decisions on the ground.
EXPERIENCE THAT HELPS
- Experience supporting the operations of a large residential development or mixed-use estate.
- Familiarity with health and safety, risk assessments, incident reporting and statutory checks.
- Coordinating multiple contractors, permits to work, PPM schedules and quality control.
- Handling resident communications, complaints and stakeholder updates with tact and pace.
- Using property or facilities management systems to manage work orders and compliance records.
WHAT WE OFFER
- 23 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
Initial conversation with our talent team. Interview focused on your operational know-how, health and safety approach, stakeholder communication and scenario-based problem solving. We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
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