Projects & Programme Support Officer

The Projects and Programme Delivery (PPD) team deliver a wide range of projects and programmes from a portfolio that includes Flood Risk Management, Reservoir Compliance, Hydrometry and Telemetry upgrades, Fisheries improvements, Land Stewardship Infrastructure schemes, and the Metal Mines programme.

As a Support Officer within the PDP Business Team, you will provide essential financial, administrative, and organisational support to Project Managers, Project Executives, and the wider team. Your contribution will help ensure the successful delivery of projects across Wales, undertaking delegated tasks and supporting project teams throughout the project lifecycle.

You will process contractual documentation and financial transactions through Asite and MyNRW, assisting with the delivery of project activities, helping to maintain strong governance, and promoting best practice across the portfolio.

You will be joining a supportive, forward-thinking team that values collaboration, innovation, and flexible working. There is an expectation to work two days a week from the office (preferably Cathays Park 2 in Cardiff but other NRW offices will be considered); a hybrid working pattern can be agreed on appointment. Any regular face-to-face meetings or training will be planned in advance.

Travel to our construction sites is essential for this role. Generally, these are remote and with no close public transport links. In addition, you will be required to carry equipment and PPE to gain access to the sites; therefore, you must hold a full and current UK driving license.

To make an informal enquiry about this role, please contact Andrew Blakemore at.

Interviews will take place through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

Your qualifications, experience, knowledge and skills

In your application and interview, you will be asked to demonstrate the following skills and experience using the STAR method:

• Previous experience in a Finance / Administration type role; an AAT qualification (or similar) is desirable.
• The ability to work unsupervised and to manage and prioritise a busy workload and deliver results to timescales.
• Self-motivation and intuition.
• Ability to communicate effectively internally and with external stakeholders, demonstrating a strong customer focus.
• Strong ability to analyse and interpret information is essential. Experience of Asite and MyNRW is desirable.
• Ability to work confidently with data and information and to present findings using the MS Office suite including Excel, Word, PowerPoint, and Outlook. Knowledge of Power BI is desirable.

Welsh Language level requirements

Essential: Level A1 - Entry level. Please note if you do not meet the A1 requirement, i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme).
• 28 days annual leave, rising to 33 days.
• Generous leave entitlements for all your life needs.
• Commitment to professional development.
• Health and wellbeing benefits and support.
• Weekly wellbeing hour to use as you choose.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on a variety of topics, stay current in their field, and continue to learn as their career progresses.

We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop, and use their Welsh language skills.