At a Glance
- Tasks: Be the friendly face of our Brighton office, welcoming visitors and providing support.
- Company: Join Morson Edge, a dynamic company with a professional atmosphere.
- Benefits: Earn £13.50 per hour with on-site parking and a supportive work environment.
- Other info: Enjoy a temporary role from 7 September to 31 October with flexible hours.
- Why this job: Perfect for sociable individuals who love interacting with people and making them feel welcome.
- Qualifications: Previous customer service or reception experience is a plus, but personality matters most!
Location: Brighton
Contract: Temporary – 7 September to 31 October
Hours: Monday to Friday, 8:00am – 4:30pm
Rate: £13.50 per hour
Interview: Teams interview
Parking: Available on site
Recruitment: Morson Edge
About the Role
Morson Edge is currently recruiting for a Temporary Office Coordinator to join our client's Brighton office, providing front-of-house and general administrative support from 7 September through to 31 October. This role would suit someone who is friendly, approachable and confident dealing with people. You'll be the first point of contact for visitors arriving at the office, so excellent communication and customer service skills are essential.
The office receives around 20 visitors per week, so this isn't a high-volume reception environment. We're looking for someone who can create a warm and professional welcome, make visitors feel comfortable and confidently deal with any questions or queries they may have. There will also be some light administrative responsibilities, which can be learned on the job. You'll occasionally answer calls through the office switchboard and direct them to the appropriate person or team.
What You'll Be Doing
- Acting as the first point of contact for visitors arriving at the Brighton office.
- Greeting and welcoming customers, visitors and other guests in a friendly and professional manner.
- Signing visitors in and providing any information or assistance they require.
- Answering questions and helping visitors with general enquiries.
- Managing the reception area and ensuring it is welcoming and presentable.
- Answering occasional calls through the office switchboard.
- Directing calls to the appropriate person or department.
- Providing general administrative support to the office team.
- Supporting with other office-based tasks as required.
- Maintaining a professional and welcoming environment for colleagues and visitors.
About You
We're looking for someone who is naturally sociable, approachable and confident communicating face-to-face with people. Previous front-of-house, reception, customer service or office-based experience would be beneficial, but we're particularly interested in candidates who have the right people skills and professional manner. The administrative elements of the role can be shown to you, so we're more focused on finding someone who is comfortable being the face of the office and enjoys interacting with visitors and colleagues.
Essential Skills & Experience
- Previous experience in a front-facing, reception, customer service or office-based role.
- Confident and professional when dealing with visitors and customers.
- Friendly, approachable and naturally sociable.
- Excellent verbal communication skills.
- Professional telephone manner.
- Well organised and reliable.
- Comfortable working independently.
- Able to remain professional and helpful when dealing with queries.
- Basic administrative and computer skills.
Desirable
- Previous reception or front-of-house experience.
- Experience operating a telephone switchboard.
- Previous experience working in a professional office environment.
What You'll Receive
- £13.50 per hour
- Temporary contract from 7 September to 31 October.
- Monday to Friday, 8:00am – 4:30pm.
- On-site parking available.
- Teams interview.
- Opportunity to work within a professional Brighton office environment.
How to Apply
If you're a friendly, confident and professional individual who enjoys meeting and helping people, we'd love to hear from you.
Temporary Receptionist and Office Coordinator in Preston employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Temporary Receptionist and Office Coordinator in Preston
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like All The Top Bananas.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like All The Top Bananas. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Temporary Receptionist and Office Coordinator in Preston
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
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Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to All The Top Bananas.
How to prepare for a job interview at All The Top Bananas
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in All The Top Bananas's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services All The Top Bananas offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
