At a Glance
- Tasks: Support tenants in maintaining their homes and manage property maintenance.
- Company: Join Southdown, the UK's Best Supported Housing Landlord.
- Benefits: Enjoy health cashback, interest-free loans, and 25 days holiday.
- Other info: Full training provided; great career development opportunities await!
- Why this job: Make a positive impact on people's lives every day.
- Qualifications: Customer-focused with strong communication and problem-solving skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: Office base in Brighton with travel across East and West Sussex.
Salary: £26,587 per year (Based on 37 hours per week)
Hours: Minimum of 30 to a maximum of 37 hours per week available
About Southdown: Southdown provides a range of affordable housing, from temporary accommodation to more permanent homes. As a supported housing landlord, we help tenants manage their tenancies and maintain their homes, with specialised learning disability support also available to residents. Recognised as the UK’s Best Supported Housing Landlord at the 2024 Affordable Housing Awards, we are proud of our 99.8% compliance with the Decent Homes Standard across our 502 properties, ensuring all tenants have safe, warm and well-maintained homes.
What you’ll be doing: The Housing Assistant, Supported Living will take responsibility for the property maintenance aspects of our housing management function as well as having an input into a variety of low-level tenancy management issues. You will be working with the Housing Officer, Supported Living and will have a joint responsibility for ensuring all housing management duties and responsibilities across the Supported Living Services are met. You will also work in partnership with the support teams in the Supported Living Services and visit tenants in their homes across East and West Sussex.
We’re looking for an organised and customer-focused individual, who will make a positive difference to Southdown’s tenants. In return, we offer a rewarding job where no two days are the same and you’ll have plenty of opportunities to learn and develop.
We welcome applications from candidates with previous experience working with adults with learning disabilities or in roles such as Housing Officer, Supported Housing Assistant, Accommodation Assistant, Tenant Support Officer, Customer Service Advisor, Customer Service Assistant, Teaching Assistant, or people with transferable skills looking for a positive change. However, this is not essential and full training will be provided.
Perks and benefits:
- Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.
- Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.
- Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.
- Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors.
- Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.
- 25 days paid holiday plus bank holidays.
Skills, Knowledge & Experience:
What you need for the role:
- Customer-focused with excellent communication skills
- Problem-solving skills
- Proficiency in Microsoft Office and experience using a database
- Attention to detail, able to maintain accurate records
- An Enhanced Disclosure and Barring Service (DBS) check, which will be paid for by Southdown
- A full driving licence is essential along with access to your own car or a car insured for you for business use.
What would be nice:
- Knowledge of the social housing sector, including health and safety and safeguarding protocols
- An understanding of landlord and tenant rights and responsibilities
- Experience supporting individuals with complex mental health needs
Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex.
How to apply: Please click on the Apply Now button and fill out our simple one-page application form. The application closing date is 26 August and interviews will be held on 2 September. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.
Housing Assistant, Supported Living in Preston employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant, Supported Living in Preston
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
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✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Assistant, Supported Living in Preston
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
