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- Tasks: Manage a busy GP practice, ensuring top-notch patient care and smooth operations.
- Company: Join a well-established private GP practice in Kensington, known for personalised healthcare.
- Benefits: Enjoy paid overtime, a contributory pension scheme, and discounted food on site.
- Why this job: Be part of a supportive team while making a real impact on patient experiences.
- Qualifications: 5+ years as a Practice Manager with CQC compliance experience is essential.
- Other info: Strong leadership and IT skills are key; accounting experience is a plus.
The predicted salary is between 50000 - 55000 £ per year.
GP Practice Manager Location: Kensington
Job Type: Full-time, On Site
Salary: £50,000–£55,000 per annum, plus performance-related bonuses
Benefits:
- Paid overtime for additional hours worked beyond contracted hours
- Contributory company pension scheme
- Pension
- Discounted food and refreshments on site
- Supportive, friendly team environment
About the Practice
Our client is an established private GP practice in Kensington that provides personalised, high-quality healthcare to families, local residents, businesses, and international patients.
Role Overview
As Practice Manager, you will play a pivotal role in the smooth running of a busy, three-doctor private GP practice. You will be responsible for the overall management and administration of the practice, ensuring the highest standards of patient care and regulatory compliance.
Key Responsibilities
- Practice Operations: Oversee the day-to-day running of the practice, including clinic scheduling, appointment bookings, and supervising two practice administrators.
- CQC & Clinical Governance: Lead on all aspects of CQC compliance, clinical governance, and quality assurance, ensuring the practice meets and exceeds regulatory standards.
- Leadership: Provide strong leadership and direction to the administrative team, fostering a collaborative and positive working environment.
- Reception & Administration: Undertake front-of-house duties as required, including answering phones, handling billing and payments, managing correspondence, and responding to emails.
- HR & Payroll: Manage HR functions such as recruitment, onboarding, performance reviews, and payroll administration.
- Financial Management: Prepare monthly and annual accounts, manage banking, and liaise with the accountant for end-of-year financial reporting. Knowledge of accounting software for profit and loss and payroll is essential.
- IT & Systems: Maintain and develop IT systems to enhance efficiency and service delivery; ensure data security and compliance with GDPR.
- Patient Experience: Ensure all patients receive a warm, professional, and seamless experience from first contact to follow-up.
Candidate Profile
Experience: Minimum 5 years as a Practice Manager in a private GP (essential), with demonstrable experience in CQC management and compliance.
Skills:
- Strong leadership and people management skills
- Excellent organisational and multitasking abilities
- High level of IT proficiency, with experience in practice management software
- Sound financial acumen, with experience using accounting software for profit and loss and payroll
- Exceptional communication and interpersonal skills
- Calm, proactive, and solutions-focused approach
- Attention to detail and ability to work independently
Desirable: Experience in accounting, HR, and payroll is preferred.
Practice Manager (London) employer: All The Top Bananas
Contact Detail:
All The Top Bananas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager (London)
✨Tip Number 1
Familiarise yourself with the specific CQC standards and regulations that apply to private GP practices. Being well-versed in these guidelines will not only help you during interviews but also demonstrate your commitment to maintaining high standards of patient care.
✨Tip Number 2
Network with other professionals in the healthcare sector, especially those who have experience as Practice Managers. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team or improved practice operations. Prepare specific examples that highlight your ability to foster a positive working environment and enhance patient experiences.
✨Tip Number 4
Brush up on your financial management skills, particularly in relation to accounting software. Being able to discuss your experience with profit and loss statements and payroll processes will set you apart from other candidates.
We think you need these skills to ace Practice Manager (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Practice Manager, particularly in private GP settings. Emphasise your skills in CQC management, leadership, and financial management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare management. Discuss specific examples of how you've improved patient care and compliance in previous roles, and explain why you're excited about this opportunity in Kensington.
Highlight Relevant Skills: In your application, clearly outline your strong organisational, multitasking, and IT skills. Mention any experience with practice management software and accounting tools, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Practice Manager.
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Experience
Make sure to highlight your previous experience as a Practice Manager, especially in a private GP setting. Be prepared to discuss specific examples of how you've managed CQC compliance and improved patient care.
✨Demonstrate Leadership Skills
Since the role requires strong leadership, think of instances where you've successfully led a team. Share how you fostered a positive working environment and handled any challenges that arose.
✨Be Prepared with Financial Knowledge
Brush up on your financial management skills, particularly regarding accounting software. Be ready to discuss how you've managed budgets, prepared accounts, and liaised with accountants in the past.
✨Emphasise IT Proficiency
Given the importance of IT systems in this role, be prepared to talk about your experience with practice management software and how you've used technology to enhance efficiency and ensure data security.
