At a Glance
- Tasks: Manage tenancies and properties while delivering top-notch service to landlords and tenants.
- Company: Join a supportive lettings team at Pear Recruitment in Potters Bar.
- Benefits: Enjoy ongoing training, career progression, and a company pension.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in people's lives by managing their homes.
- Qualifications: Strong organisational skills and a full UK driving licence required.
The predicted salary is between 31500 - 38500 £ per year.
Our client is seeking an organised, proactive and customer focused Tenancy Manager/Property Manager to join their busy lettings team. This is a varied role responsible for overseeing the tenancy process from the references and move ins, to the move out, while assisting with managing a portfolio of residential properties and delivering excellent service to their landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.
Key Responsibilities
- Manage the tenancy process from offer agreed through to move-in.
- Prepare and issue tenancy agreements and supporting documentation.
- Ensure all legal compliance requirements are met before the commencement of tenancies.
- Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
- Register tenancy deposits within the required timescales.
- Manage tenancy changes, notice and move-out procedures.
- Liaise with landlords and tenants to resolve tenancy-related queries.
- Assist in the management of residential rental properties.
- Assist with coordinating maintenance and repair works with approved contractors.
- Obtain quotations and ensure works are completed efficiently and within budget.
- Deal with maintenance issues promptly and professionally.
- Monitor contractor performance and maintain strong working relationships.
- Assist with deposit negotiations and end-of-tenancy matters.
- Maintain accurate property records and update all CRM systems.
- Ensure compliance with all current lettings legislation and company procedures.
- Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
- Keep landlord and tenant records up to date.
- Produce reports and maintain accurate documentation.
- Support the wider lettings team when required.
Skills & Experience
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Competent in Microsoft Office and CRM/property management software.
- Full UK driving licence.
Desirable
- Previous experience in tenancy management, property management, or residential lettings.
- ARLA Propertymark qualification.
- Knowledge of current lettings legislation and compliance requirements.
- Experience using property management software.
What They Offer
- Ongoing training and professional development.
- Supportive and friendly team environment.
- Career progression opportunities.
- Company pension.
If you are interested in this Tenancy Progressor / Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Confidentiality: All communication with us is treated with the utmost confidentiality and you will always be advised if your CV is being submitted to a client.
Tenancy Progressor / Property Manager in Potters Bar employer: All The Top Bananas
At Pear Recruitment, we pride ourselves on being an excellent employer, offering a supportive and friendly team environment in Potters Bar. Our commitment to ongoing training and professional development ensures that our Tenancy Progressors and Property Managers have ample opportunities for career progression while managing a diverse portfolio of residential properties. Join us to be part of a dynamic team where your contributions are valued and rewarded.
