Senior Property Manager in Portsmouth

You will take ownership of a diverse portfolio spanning one flagship estate in Worcester Park (645 homes), a prominent coastal development in Boscombe, Dorset (168 homes), and a boutique building in Croydon (23 homes). This mix gives you the scale to lead strategically and the intimacy to stay close to residents, balancing robust governance, safety and financial control with an exceptional service experience.

At Worcester Park, you'll set standards, guide onsite teams and partners, and oversee complex operations and major works. In Boscombe, you'll navigate the nuances of a coastal asset and seasonal pressures. In Croydon, you'll offer a hands-on, highly responsive service. Across all three, you build strong relationships to deliver best in class residential management.

ROLE EXPECTATIONS

You will be the accountable lead for your sites, building trusted relationships with residents, boards and stakeholders while ensuring safety, compliance and financial performance. Most days will blend proactive estate visits, contractor and H&S oversight, budgeting and reporting, and timely, empathetic communication that keeps everyone informed and confident.

WHAT SUCCESS LOOKS LIKE

• Residents, boards and stakeholders rate your service highly and see you as a trusted, solutions-focused partner.
• Estates are demonstrably safe and compliant, with clear audit trails and no surprises.
• Budgets are accurate, transparent and on track, with service charges well-controlled and variance explained.
• Planned maintenance and major works run smoothly, with Section 20 delivered clearly and on time.
• Contractors perform to agreed KPIs, and issues are resolved quickly with minimal disruption.
• You anticipate risk, communicate early and drive continuous improvements across the portfolio.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Visiting sites to complete H&S checks, building safety actions and quality inspections.
• Managing annual budgets, monitoring expenditure and producing clear reports for clients and residents.
• Planning and delivering maintenance, compliance actions and major works with effective stakeholder communications.
• Leading contractor performance: specifying works, tendering, instructing and holding suppliers to account.
• Handling resident enquiries and escalations with empathy, clarity and timely follow-up.
• Preparing and attending client and resident meetings, documenting decisions and driving agreed actions.

WHO THIS ROLE IS FOR

You thrive on accountability, owning outcomes and setting clear standards across multiple sites. You balance strategic thinking with hands-on action, adapting to the needs of each development. You communicate with warmth and clarity, even under pressure, and bring people with you. You are organised and data-minded, using systems and evidence to inform decisions. You care about doing things right first time, especially around safety, compliance and resident experience.

EXPERIENCE THAT HELPS

• Managing large single-site estates alongside smaller developments with differing needs.
• Delivering service charge budgets, long-term maintenance plans and clear financial reporting.
• Running major works and Section 20 consultations with transparent, proactive communication.
• Applying building safety and health & safety frameworks in residential blocks.
• Using modern property management systems and collaboration tools to drive efficiency.

WHAT WE OFFER

• Competitive salary, aligned to experience
• Discretionary bonus
• 25 days holiday plus bank holidays
• Private medical insurance, life assurance and enhanced family leave
• Fully funded training and professional development
• Paid sabbaticals as a loyalty reward
• Pension scheme and employee assistance programme
• Discounts across travel, retail, fitness and entertainment

ABOUT RENDALL & RITTNER

Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.

HOW WE HIRE

Initial conversation with our talent team. Interview focused on your approach to complex estate management, resident communications, safety and compliance, budgeting and contractor oversight, explored through scenario-based questions. We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.