At a Glance
- Tasks: Lead a team of engineers to deliver high-quality compliance and energy services.
- Company: Join Sureserve, a leader in compliance and energy services across the UK.
- Benefits: Competitive salary, car allowance, pension scheme, and enhanced leave packages.
- Other info: Strong opportunities for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact while fostering a positive work environment and driving operational excellence.
- Qualifications: Gas qualifications and experience in managing gas servicing contracts required.
The predicted salary is between 45000 - 50000 £ per year.
Sureserve provide market leading compliance and energy services across the UK, with over 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Role Overview: Lead and manage a team of field-based engineers to deliver client contracts focusing on operational efficiency, safety and ensuring alignment with organisational objectives and client expectations. This role involves cultivating and maintaining robust relationships with both internal teams and external stakeholders to facilitate seamless contract administration. By motivating and guiding management and operational teams, you will drive high performance standards across all your contracts. Your leadership will be pivotal in achieving operational excellence and fostering a culture of continuous improvement.
Key Responsibilities:
- Deliver operational excellence.
- Compile and manage call-out rotas to ensure sufficient cover.
- Ensure adherence to company procedures, implement improvements where necessary, meet KPIs, maintain contractual compliance, deliver services within set budgets, and process all financial invoicing on time, including chargeable and extra work.
- Manage contract-related finances, including cost management, parts analysis, timesheet reviews, invoicing, and ensuring month-end processes are completed by the fifth working day.
- Monitor field workforce productivity through reports, manage performance, and drive continuous improvements. Address underperformance trends with documented improvement plans, encompassing sickness and absence policies.
- Attend client meetings to build and maintain strong working relationships, explore opportunities to increase work streams, and ensure timely receipt of payments by managing debts.
- Lead and engage the team to foster a positive work environment, encouraging ownership of responsibilities and projects. Develop and coach team members, including Contract Management and Supervisors, through regular meetings and performance reviews.
- Ensure all aspects of Health, Safety, and Environmental Management are monitored and managed within your area of responsibility. Keep the team updated on Gas Safe Legislation and Health and Safety Awareness through monthly toolbox talks and as required.
- Oversee team vehicles, ensuring completion of van checks, management of returns, presence of appropriate PPE, and execution of van stock audits using fleet check applications.
- Work closely with HR on people matters, maintaining communication and relationships with compliance HR Business Partners.
Skills & Experience:
- Relevant gas qualifications, including Gas Safe registration, with a robust technical background in gas systems.
- Comprehensive understanding of gas safety regulations and compliance standards, ensuring all services adhere to legal and safety requirements.
- Proven practical experience in managing gas servicing contracts, demonstrating effective oversight and delivery.
- Stakeholder engagement - the ability to build and maintain relationships with clients, contractors etc., ensuring clear communication and high levels of service satisfaction.
- Experience leading and developing teams, fostering a culture of continuous improvement and high performance.
- Commercial acumen, cost control, and financial reporting related to contract delivery.
- Familiarity with housing association standards and requirements, ensuring services align with organisational policies and tenant expectations.
Please note: The successful candidate will be required to undertake a DBS check prior to commencing employment with us.
What We Offer:
- Competitive Salary: £45,000 - £50,000 (depending on experience).
- Car allowance OR Company vehicle.
- Uniform, PPE & mobile device supplied.
- Employer contributed pension scheme.
- Access to our EAP - Employee Assistance Programme.
- Service level awarded annual leave.
- Enhanced maternity and paternity packages.
- Cycle to work scheme.
- Employee engagement events.
- "Employee Voice" programmes.
- Strong opportunities for career growth and development.
- A diverse, inclusive, and supportive workplace that values equality.
We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Apply Today
If you have the skills and experience we're looking for, we'd love to hear from you! Sureserve is committed to fostering an inclusive and welcoming workplace for all. We value diversity and are an equal opportunity employer, providing consideration without regard to race, colour, religion, gender identity, sexual orientation, national origin, disability, age, or veteran status. We offer reasonable adjustments in the recruitment process to candidates who require them.
Contract Manager / Field Manager in Portsmouth employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager / Field Manager in Portsmouth
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like All The Top Bananas, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Manager / Field Manager at All The Top Bananas.
We think you need these skills to ace Contract Manager / Field Manager in Portsmouth
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at All The Top Bananas
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
