At a Glance
- Tasks: Assess vehicle damage, liaise with insurers, and support the bodyshop team.
- Company: Join Group 1 Automotive, a global leader in the automotive industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Other info: Be part of a diverse team that values respect, integrity, and teamwork.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience in vehicle damage estimating and a full UK driving licence.
The predicted salary is between 39200 - 41200 £ per year.
As a Bodyshop VDA (Vehicle Damage Assessor) at BMW Brighton, you will carry out detailed vehicle assessments, liaise with insurers and customers, and support the bodyshop team in delivering excellent repair quality and service.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We're open to flexible working options - just ask
What you'll do day to day:
- Carrying out estimates accurately, in detail acceptable to the Manager and sending these to customers in a timely manner
- Ensuring you clearly identify and understand the customer's needs and desires
- Maintaining a thorough understanding of the full range of competitors' products and services
- Informing customers of additional repairs needed over and above those estimated for, including approximate costs and revised completion
- Liaising with insurance companies / third parties to access necessary claim information
- Carrying out all estimate follow-ups
- Handing over completed vehicles ensuring customer satisfaction with work carried out
- Making sure a constant communication is adhered to at all times with approved repairer
- Assisting the Workshop Controller to achieve recorded completion dates or advise Bodyshop Administrator of issues affecting completion date
- Responsibility for work quality and final checking of all vehicles for both the repair and completion stage
Helpful skills and qualifications:
- Previous experience in vehicle damage estimating (ATA qualification desirable)
- Previous experience of working within the Automotive industry
- Comprehensive knowledge of the motor trade
- Able to influence, motivate and manage a team effectively
- Maintain methodical and logical approach to varying workloads
- Will be able to meet deadlines and prioritise workloads
- A full UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
Our Values: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by.
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