Do you have a passion for supporting students to succeed in Higher Education? University Centre Peterborough is looking for a proactive and student-focused individual to join our Higher Education team as a HE Student Coordinator.
This is a rewarding opportunity to play a key role in enhancing the student experience, supporting wellbeing, and helping students successfully continue, achieve and progress throughout their Higher Education journey.
Working at Peterborough, you will lead and coordinate the Student Support Advisor team while acting as a central point of guidance and support for students, academic staff and wider stakeholders across both campuses.
We offer flexibility in how your hours are worked across the week. You can choose to work four full days or spread your hours over five days, depending on what works best for you.
About the Role In this varied and impactful role, the HE Student Coordinator will:
Lead and support the Student Support Advisor team across Peterborough and Stamford
Provide impartial advice and guidance to HE students on welfare, academic processes, student finance and support services
Monitor attendance, retention and student engagement, identifying and supporting students at risk
Coordinate interventions and support plans to improve student outcomes and satisfaction
Work closely with academic teams, Additional Learning Support and external agencies to ensure students receive appropriate support
Support compliance with Office for Students (OfS) requirements, awarding body regulations and institutional policies
Coordinate wellbeing initiatives, hardship support and student engagement activities
Produce reports and contribute to committees focused on student achievement and experience
Maintain accurate student records and ensure confidentiality at all times
About You We are looking for someone who is highly organised, approachable and passionate about supporting students in Higher Education.
Our next HE Student Coordinator will ideally have:
Experience within a student support, education or customer-focused environment
Strong communication and interpersonal skills
Experience coordinating teams or services
The ability to manage sensitive situations with professionalism and empathy
Excellent organisational skills and attention to detail
Confidence working with data, systems and reporting processes
An understanding of student wellbeing, safeguarding and inclusivity
Experience within Higher Education or knowledge of student finance and OfS requirements would be advantageous.
If this sounds like the perfect role for you please apply now!
Why work for IEG?
Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)
Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefits
Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere
Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications
Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discounts
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Student Coordinator in Peterborough employer: All The Top Bananas
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