At a Glance
- Tasks: Lead a team delivering assistive technology services that enhance customer independence and wellbeing.
- Company: Join Amplius, a leading housing provider making a positive impact in communities.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Dynamic role with a supportive team and strong career progression opportunities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team leadership and customer-focused service delivery required.
The predicted salary is between 36948 - 36948 £ per year.
As an Assistive Technology Team Leader at Amplius, you'll lead a dedicated team delivering person-centred services, driving performance, supporting colleagues, and working with partners to provide high-quality minor adaptation and assistive technology services that promote customer independence, safety and wellbeing.
Salary: £36,948.05 per year
Contract: Permanent, full time
Your week: 36.25 hours - Monday to Friday 8.45am to 5pm
Location: Hybrid, with a weekly presence in our Rushden or Peterborough office.
Snapshot of your role
- Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services.
- Manage, coach and develop team members through recruitment, induction, supervision, performance management and wellbeing support.
- Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance.
- Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence.
- Oversee customer services including telecare installations, equipment management, service reviews and fault resolution.
- Ensure compliance through accurate record keeping, safeguarding, risk management, audits and adherence to policies and legislation.
- Build strong relationships with internal teams and external partners while supporting service improvements, innovation and new ways of working.
What you'll need to thrive in this role
- Trusted Assessor Level 3 or 4 qualification (or equivalent) and GCSE Maths and English (Grade 4/C or above, or equivalent).
- Experience leading and developing teams in a customer-focused environment.
- Experience managing performance, workloads and service delivery against targets.
- Experience delivering person-centred services in a customer-facing role.
- Strong leadership, coaching, communication, organisational and problem-solving skills.
- Good administrative and IT skills, including Microsoft Office and Teams, with the ability to maintain accurate records.
- Knowledge of GDPR, safeguarding and Health & Safety requirements.
- The ability to work independently, prioritise competing demands and make confident decisions while remaining professional, resilient and customer focused.
Important: Enhanced DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 9 August
Interviews in Rushden: 17 August
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you.
The Company
Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Assistive Technology Team Leader in Peterborough employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Assistive Technology Team Leader in Peterborough
✨Dive into Local Community Groups
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We think you need these skills to ace Assistive Technology Team Leader in Peterborough
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
