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- Tasks: Assist passengers with restricted mobility at Edinburgh Airport, ensuring a smooth travel experience.
- Company: First Call Aviation is a leading name in aviation recruitment, dedicated to connecting talent with opportunity.
- Benefits: Enjoy competitive pay rates, flexible shifts, and the chance to work in a dynamic airport environment.
- Why this job: Join a supportive team, make a real difference for passengers, and gain valuable experience in aviation.
- Qualifications: Great work ethic, excellent communication skills, and a full UK driving licence are desirable.
- Other info: Shifts include both day and night options, providing flexibility for your schedule.
Passenger Service Agent – Restricted Mobility – Edinburgh Airport Shifts: 4 ON 2 OFF DAYS 03:00AM – 23:00PM. DAY RATE PAY: £12.21 Shifts: 4 ON 4 OFF NIGHTS 20:00PM – 08:00AM. NIGHT SHIFT PAY: £12.71 Responsibilities: Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM) Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft. In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment Ensuring that wheelchairs and buggies are always clean and tidy. Ensure that Centralised Control is updated on progress by use of IT handsets. Ensure that all necessary paperwork is completed legibly and submitted promptly. Any additional reasonable duties, as assigned by operational management. To be successful in the role, you will need: Great work ethic. Excellent communication skills. Strong Customer Service. Self-motivated and willing to work using own initiative. Full UK Driving licence (desirable). To multitask and remain calm under pressure. Previous airport experience is an advantage but not essential. First Call Aviation is a premier brand in aviation recruitment – speak to our professional consultants who have been in the front line of Aviation to start your journey. #Recruit #Screen #Train First Call Aviation is a specialist division of First Call Contract Services Limited . TPBN1_UKTJ
Passenger Service Agent - Restricted mobility - EDI Airport employer: All The Top Bananas
Contact Detail:
All The Top Bananas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Service Agent - Restricted mobility - EDI Airport
✨Tip Number 1
Familiarise yourself with the layout of Edinburgh Airport and the specific procedures for assisting passengers with restricted mobility. Knowing the best routes and facilities can help you stand out during the interview.
✨Tip Number 2
Brush up on your customer service skills, especially in high-pressure situations. Consider role-playing scenarios where you might need to assist a passenger, as this will demonstrate your ability to remain calm and effective.
✨Tip Number 3
Network with current or former employees in the aviation industry, particularly those who have worked at Edinburgh Airport. They can provide valuable insights and tips that could give you an edge in your application.
✨Tip Number 4
Prepare to discuss your work ethic and self-motivation during the interview. Think of examples from your past experiences where you took initiative or went above and beyond to help others.
We think you need these skills to ace Passenger Service Agent - Restricted mobility - EDI Airport
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Passenger Service Agent for Restricted Mobility. Tailor your application to highlight relevant skills and experiences that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your work experience, particularly any roles related to customer service or airport operations. Emphasise your communication skills and ability to work under pressure, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your work ethic, customer service skills, and ability to assist passengers with restricted mobility.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in the aviation industry.
How to prepare for a job interview at All The Top Bananas
✨Showcase Your Customer Service Skills
As a Passenger Service Agent, you'll be interacting with passengers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, practice clear and concise responses. You might also want to highlight any experience you have in working with diverse groups of people.
✨Highlight Your Problem-Solving Skills
The ability to multitask and remain calm under pressure is crucial. Prepare to discuss scenarios where you've successfully managed multiple tasks or resolved issues quickly and efficiently.
✨Familiarise Yourself with Airport Operations
While previous airport experience is not essential, having a basic understanding of airport operations can set you apart. Research common procedures and challenges faced by Passenger Service Agents to show your enthusiasm for the role.