At a Glance
- Tasks: Assist customers with parts enquiries and process orders efficiently.
- Company: Join a well-established automotive company with a supportive team.
- Benefits: Competitive salary, ongoing training, and a permanent position.
- Other info: Fast-paced environment with opportunities for career development.
- Why this job: Be part of a growing business and enhance your customer service skills.
- Qualifications: Experience in automotive parts and excellent communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Job
Type: Full-Time | Permanent The Opportunity Interaction Recruitment is recruiting on behalf of a well-established client for an experienced Parts Advisor to join their busy team in Royston.
This is an excellent opportunity for someone with automotive or commercial vehicle parts experience who enjoys providing outstanding customer service in a fast-paced environment.
Key Responsibilities Assist customers with parts enquiries in person, over the phone, and via email.
Identify and supply the correct parts using manufacturer catalogues and systems.
Process customer orders accurately and efficiently.
Monitor stock levels, order parts, and check deliveries.
Pick, pack, and issue parts for the workshop and external customers.
Handle returns, warranty claims, and supplier queries.
Maintain accurate stock records and ensure the parts department is well organised.
Deliver exceptional customer service while building strong customer relationships.
About You Previous experience as a Parts Advisor or in a similar automotive parts role.
Good knowledge of vehicle parts and accessories.
Excellent communication and customer service skills.
Strong organisational skills and attention to detail.
Ability to work well under pressure in a busy environment.
Competent IT skills and experience using parts management systems is desirable.
A full UK driving licence and access to your own vehicle are essential due to the location of the site.
A positive, reliable, and proactive attitude.
What's on Offer Competitive salary of £28,000 - £32,000 depending on experience.
Full-time, permanent position.
Supportive working environment.
Ongoing training and development opportunities.
Opportunity to join a successful and growing business.
- To apply please contact: Michael O'Hare 01462670666
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