Service Improvement Manager (Planning and Building Control) in Oxford

Service Improvement Manager (Planning and Building Control) in Oxford

Oxford Temporary 40500 - 49500 £ / year (est.) Home office (partial)
All The Top Bananas

At a Glance

  • Tasks: Lead performance management and drive service improvement in Planning and Building Control.
  • Company: Join a forward-thinking Local Authority committed to transformation.
  • Benefits: Competitive day rate, hybrid working, and a chance to make a real impact.
  • Other info: Opportunity for significant career growth and involvement in local government reform.
  • Why this job: Shape the future of public services and enhance community outcomes.
  • Qualifications: Experience in performance management and service improvement is essential.

The predicted salary is between 40500 - 49500 £ per year.

Performance Improvement Manager (Planning & Building Control) Oxfordshire - Hybrid Working 6-Month Initial Contract Competitive Day Rate Are you a Public Sector specialist with proven experience driving performance and change?

Can you improve services by working with stakeholders at all levels?

Sellick Partnership is recruiting for an experienced Performance Improvement Manager to support a Local Authority's ambitious improvement programme across Planning and Building Control services.

This role is ideal for candidates with a background in local government performance, service improvement, transformation or operational management Whilst experience of Planning, Development Management or Regulatory Services would be advantageous, this is not a planning management role .

The successful candidate will focus on driving service performance, strengthening accountability, improving processes and supporting the delivery of key improvement plans across the service.

Key responsibilities of the Service Improvement Manager includes: Leading performance management and reporting across Planning and Building Control services.

Developing and monitoring KPIs, ensuring performance targets are clearly understood and achieved.

Analysing performance data, identifying trends, risks and areas requiring intervention.

Working with service managers to embed performance frameworks and a culture of continuous improvement.

Driving service improvement initiatives and support the implementation of operational efficiencies.

Challenging performance where required and ensure improvement actions are delivered.

Supporting senior leaders with business planning, transformation and organisational change programmes.

Overseeing customer feedback, complaints performance and service standards.

Supporting digital transformation, process redesign and systems improvement projects.

Contributing to preparations for Local Government Reform and wider corporate transformation initiatives.

We are keen to speak with candidates who can demonstrate: Significant experience of performance management A strong track record of driving service improvement and organisational change.

Experience developing, monitoring and reporting on KPIs and performance frameworks.

The ability to influence managers and stakeholders to improve operational performance.

It would be desirable, but not essential if the Service Improvement Manager had: Planning, Development Management, Building Control or Regulatory Services.

Local Government Reform programmes.

Customer service improvement initiatives.

Business planning and performance governance.

To apply, please click Apply Now or contact Ebony Simpson at Sellick Partnership in Derby for a confidential discussion.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances.

Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV.

For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

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Service Improvement Manager (Planning and Building Control) in Oxford employer: All The Top Bananas

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All The Top Bananas

Contact Details:

All The Top Bananas Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Improvement Manager (Planning and Building Control) in Oxford

Get Engaged in Local Politics

Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.

Stay Alert for Seasonal Recruitment

Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.

Leverage Online Job Portals

Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.

Tap Into Your University Resources

If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.

We think you need these skills to ace Service Improvement Manager (Planning and Building Control) in Oxford

Performance Management
Service Improvement
Change Management
KPI Development and Monitoring
Data Analysis
Stakeholder Engagement
Operational Efficiency

Some tips for your application 🫡

Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!

Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.

Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.

Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!

How to prepare for a job interview at All The Top Bananas

Demonstrate Your Commitment to Public Service

In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from All The Top Bananas.

Prepare for Policy and Regulatory Questions

Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.

Flexibility is Your Best Friend

Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show All The Top Bananas that you’re reliable and can effectively support various projects without a long onboarding process.

Prepare to Showcase Teamwork Skills

In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.