At a Glance
- Tasks: Deliver exceptional service by maintaining and repairing equipment on-site.
- Company: Join Gwynedd Forklifts, the leading material handling company in Wales.
- Benefits: Enjoy competitive pay, overtime, a company vehicle, and health schemes.
- Other info: Opportunities for career growth and access to high-street discounts.
- Why this job: Make a real impact by ensuring equipment uptime for our customers.
- Qualifications: Technical qualification and experience in a similar role preferred.
The predicted salary is between 31500 - 38500 £ per year.
The Opportunity: Field Service Engineer
Contract: Permanent
Location: Oswestry
Established in 1986 to sell, hire, service and repair forklift trucks to the North Wales region and now growing to a multi-site operation with bases in Conwy, North Wales and Oswestry in Shropshire; Gwynedd Forklifts are the biggest material handling and powered access company in Wales. Gwynedd Forklifts has been acquired by The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland.
If you don't feel like you meet all of the role criteria outlined below, please don't let that discourage you from applying.
As a Field Service Engineer, you will be responsible for delivering exceptional service to our customers through the maintenance, servicing and repair of both customer and Gwynedd-owned equipment. Working on-site, you will assess equipment performance, diagnose faults, carry out repairs, and ensure assets are returned to service quickly, safely and efficiently. Through your engineering expertise and customer-focused approach, you will help maximise equipment uptime and support the continued success of our customers' operations.
The Impact you will have:
- Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
- Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
- Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team.
- Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
- Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
- Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise any potential revenue for equipment that has been damaged.
- Completing all related job and service documentation correctly, with necessary signatures/documents obtained from the customer.
What will help you to excel in this role:
- Relevant technical qualification
- Previous experience within a similar role
- Good understanding of hydraulic, mechanical and electrical principles
- The ability to work independently and under pressure
- The ability to manage and prioritise workload
- Understanding customer needs
What you can expect from us:
- Overtime paid at x1.5 Monday–Saturday and x2 on Sundays.
- Company vehicle available for private use (subject to applicable tax).
- Opportunities for future development and career progression.
- Contributory pension scheme with employer contributions.
- 25 days' annual leave
- Profit-share bonus linked to overall business performance.
- Paycare and eyecare health schemes.
- Access to a wide range of high-street discounts.
What's next
If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch. Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review. If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met.
Field Service Engineer in Oswestry employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Oswestry
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Oswestry
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch All The Top Bananas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at All The Top Bananas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at All The Top Bananas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at All The Top Bananas.
