Driver Receptionist in Ormskirk

Welcome to FCMS!
Post: Driver/Receptionist
Pay: Standard rate is £13.00 per hour plus evening, weekend and bank holiday enhancements
Hours: Bank Flexible hours to cover evenings, weekends, overnights and bank holidays.
Accountable to: Operational Specialist
Base: West Lancs (Ormskirk) Out Of Hours Service based within Ormskirk General Hospital
Closing Date: 16 September 2026
* Please note that our roles are not being considered for sponsorship at this time*
Overview of the Role: As a Receptionist / Driver you will be helping to deliver a safe and quality Out Of Hours GP service where you will also act as a driver to clinicians when home visits are required.
Main duties of the job
This is a Patient facing role where you will be representing FCMS at the OOH reception desk, greeting and assisting patients where necessary including other reception duties in line with the operational duties of the service. You will also be providing a professional and high-quality driving service for the GP Out of Hours Service to enable our Clinicians to complete home visits when required.
About us
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions

Job description
To be able to always follow strict procedures and protocols
To work with the clinical team and liaise with our other services to support safe and effective service delivery, ensuring patients receive appropriate care in a timely manner.
When necessary, to be able to complete stocktakes of medical equipment
Using a Patient Record system experience of Adastra would be an advantage
To complete routine administration checks when working overnight
Always ensuring full patient confidentiality
To work individually or as part of a team
To undertake all relevant training consistent with the requirements of the post
To be flexible in roles undertaken according to the business need
To be available especially on the overnight shifts but with flexibility to work during the day when required
To handle drug stock and replenish when used.
To undertake vehicle checks
To maintain and attend all mandatory training
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Person Specification
Experience
Essential
Ability to work as a team member and at times in isolation
Able to exercise initiative in organisation and prioritising
Effective communication skills both written and oral
Good literacy and numeracy skills
Good Interpersonal skills
Experience of working with IT systems/basic skills (Microsoft)
Over twenty-five years of age for driving company vehicles
A full UK Driving Licence held for a minimum two years
Experienced, confident driver
Qualifications
Essential
A full UK Driving Licence held for a minimum two years
Desirable
GCSE/O Level English and Maths
Personal Qualities
Essential
Enthusiastic and committed about the role
Flexible Positive and confident disposition
Commitment to personal and professional development
Promote the Service with its ever expansion
Smart appearance at all times
Professional Conduct at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.