Sales Account Manager in Nottingham

Salary: Up to £33,000 per annum (dependent on experience)

Hours: Flexible working pattern either 8:00am-5:00pm (1-hour lunch) or 8:30am-5:00pm (30-minute lunch)

• Competitive salary up to £33,000 per annum depending on experience.
• Flexible working hours to support work-life balance.
• A varied and rewarding account management role.
• The opportunity to develop long-term customer partnerships.
• Career development opportunities within a growing organisation.
• A supportive and collaborative working environment.
• Commission earnings on top of base salary after successful probation.

We are seeking a motivated and customer-focused Sales Account Manager to join our team and take responsibility for managing and developing a portfolio of existing customer accounts. This role is focused on building strong, long-term relationships with customers, understanding their needs, identifying opportunities for account growth, and ensuring a consistently high level of service. Working closely with internal teams, you will act as the key point of contact for customers, supporting their requirements, strengthening partnerships, and helping to achieve agreed sales and customer retention targets. This is an excellent opportunity for an experienced Account Manager or a driven sales professional looking to develop their career within a successful and growing business.

• Manage and develop strong relationships with existing customer accounts.
• Act as the main point of contact for customers, ensuring their needs are understood and supported.
• Build trust and maintain excellent levels of customer satisfaction.
• Identify opportunities to grow existing accounts and increase customer engagement.
• Develop a strong understanding of customer requirements, spending patterns, and future opportunities.
• Proactively communicate with customers to maintain relationships and encourage repeat business.
• Work closely with internal departments to ensure customer requirements are delivered effectively.
• Resolve customer queries and support the smooth handling of any issues or concerns.
• Monitor account performance and provide updates on customer activity, sales performance, and opportunities.
• Maintain accurate customer records and ensure account information is kept up to date.
• Work towards agreed individual and team sales targets.

We are looking for someone who is commercially aware, organised, and passionate about building successful customer relationships. You will ideally have:

• Previous experience within account management, sales, customer success, or a similar customer-facing role.
• Excellent communication and relationship-building skills.
• A proactive approach with the ability to identify opportunities and drive account growth.
• Strong organisational skills with the ability to manage multiple customer relationships.
• Excellent attention to detail and administration skills.
• Confidence communicating with customers and internal stakeholders.
• A commercial mindset with the ability to understand customer needs and business objectives.
• The ability to work independently, manage priorities, and achieve agreed targets.
• A positive attitude with a desire to develop and progress within the business.