At a Glance
- Tasks: Help tenants find homes that suit their needs and provide support throughout the rehousing journey.
- Company: Join Nottingham City Council, one of the largest employers in Nottingham.
- Benefits: Enjoy 26 days annual leave, health benefits, and a generous pension scheme.
- Other info: Hybrid working model with opportunities for professional development and training.
- Why this job: Make a real difference in local communities by improving residents' quality of life.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 32597 - 35412 £ per year.
Contract Type: Fixed-term contract/ internal secondment opportunity until 31 March 2027
Working Hours: 37 Hours Per Week - Monday to Friday, between the hours of 8:30am 5:00pm
Worker Type: Hybrid Worker - working time will be split between your work base and working remotely in agreement with the Line Manager.
Salary: Grade F- £32,597 (Level one) rising to £35,412(Level four) per annum
Location: Harvey Road, NG8 3BB
Make a Real Difference
Work with Nottingham City Council Housing Services. At Nottingham City Council, we are one of Nottingham's largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job; it changes lives.
What We Offer
- A professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful difference
- A comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balance
- A strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualifications
Benefits of joining our team
- 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
About the Role
We are looking for a motivated and customer-focused Rightsize Housing Officer to join Nottingham City Council Housing Services' Housing Options Team. In this rewarding role, you will help tenants who are living in homes that no longer meet their needs, whether they require a smaller property due to under-occupation or a larger home because of overcrowding. Working closely with residents, colleagues and partner organisations, you will provide practical advice and support throughout the rehousing journey. This includes helping customers explore their housing options, complete applications, access financial assistance where appropriate, bid for properties through HomeLink, and successfully move into their new home. You will also play a key role in promoting the Rightsize service, supporting mutual exchanges, and ensuring vulnerable residents receive the additional assistance they need. The successful candidate will be an excellent communicator with strong organisational skills and a passion for delivering positive outcomes for customers. You will manage a varied caseload, maintain accurate records, monitor outcomes, and work collaboratively to make the best use of Nottingham's social housing stock while improving residents' quality of life. This is an opportunity to make a meaningful difference to local communities by helping people find homes that are right for them.
About You
The ideal candidate will have:
- Substantial experience of working within a housing management environment and an ability to learn
- A working knowledge and awareness and understanding of current housing issues and legislation, including in relation to Allocations, Tenancy Management and Welfare Benefits
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships.
- Demonstrating personal commitment to the equality, diversity and inclusion challenges faced by our workforce and Nottingham's people
- Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.
- Demonstrated capacity to effectively organise and use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner, with minimum supervision
Closing Date: 8th September 2026 (11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interview date: 21st September 2026. Please note, this is subject to change.
We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities.
We welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship.
Rightsize Housing Officer in Nottingham employer: All The Top Bananas
Nottingham City Council is an exceptional employer, offering a supportive and inclusive work environment where your contributions truly make a difference in the community. With a strong commitment to employee development, generous benefits including 26 days of annual leave, and a focus on work-life balance through hybrid working arrangements, this role as a Rightsize Housing Officer provides a unique opportunity to positively impact residents' lives while enjoying a fulfilling career.
