Deputy Care Manager Fully office based at Head Office
£30,000 - £34,000
NG15, Nottingham
Monday Friday 9am 5pm On call 1-6 weekends
Looking for someone to start asap
Role Purpose
This would be the perfect opportunity for someone with a strong background in hands-on care who is looking to step away from a fully frontline position and move into a more office based, management focused role.
You will manage and oversee care packages, support and guide field-based care teams, maintain high standards of quality and compliance, and build strong relationships with clients, families and healthcare professionals.
Working closely with the Office Manager, you will use your practical care experience to support the smooth running and growth of the service, while still maintaining some contact with clients and care teams.
Role Responsibilities
Support the Branch Manager with the day-to-day running of the service
Provide support and guidance to office and field-based care staff
Manage staff queries, concerns and day-to-day issues
Create and maintain rotas for care packages
Maintain regular communication with clients, families and healthcare professionals
Visit clients when required to review and discuss their care packages
Set up and manage new and existing care packages
Ensure each care package has suitably skilled and experienced staff in place
Work alongside the recruitment team to support staffing requirements
Build strong relationships with Case Managers, Solicitors, Social Workers and other professionals
Support the growth of the business by developing existing client relationships and identifying new opportunities.
Ensure all care packages meet CQC requirements and company standards
Maintain compliance with relevant legislation, policies and procedures
Work towards business development, quality, staffing, recruitment and retention KPIs
Skills Required
Previous experience within the care or support sector
Good understanding of CQC standards and care compliance
Strong communication and organisational skills
Confident managing and supporting care staff
Experience managing care packages and rotas
Able to deal professionally with clients, families and external professionals
Self-motivated with good problem-solving skills
Full UK driving license
Flexibility to participate in an on-call rota
TPBN1_UKTJ
Deputy Care Manager in Nottingham employer: All The Top Bananas
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