At a Glance
- Tasks: Deliver and maintain high-quality products for customers in a healthcare setting.
- Company: Join Medstrom, a patient-focused company with an open culture.
- Benefits: Starting salary of £25,000, 33 days leave, and discounts on shopping.
- Other info: Be part of an Employee Ownership Trust and enjoy great career growth.
- Why this job: Kickstart your career with full training and a chance to make a real impact.
- Qualifications: A clean driving licence and a proactive, customer-focused attitude.
The predicted salary is between 31500 - 38500 £ per year.
Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
We are looking for a dedicated Trainee Service Technician to join us, working Monday to Friday at our Norwich service centre, and help provide high-quality products to customers across Norfolk.
The Benefits
- Starting salary of £25,000 (with an OTE of approx. £27,000+ (with on-call payments))
- Additional on-call payments
- Contributory pension scheme
- 33 days annual leave entitlement
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary sacrifice schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- Death in Service benefit provided
- Birthday treat
- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company
The Role
As a Trainee Service Technician, you will ensure an effective and timely delivery and maintenance service to our customers. After training, this will include the delivery and set-up of products for patients, within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various clinical environments. This role follows our Career Pathway, with clearly defined training, experience, and knowledge to enable you to progress your career with Medstrom.
Main responsibilities of the role:
- Deliver clean, ready-to-use products to customers sites
- Collect products after use and return to the service centre location
- Disinfect, function check, repair and electrical safety test products - full training will be given
- Complete records of testing, delivery and collection within our computerised system
- Maintain available product stock and spare parts inventory
- Complete product modifications when required
- Provide product demonstrations and basic training to staff
- Maintain a clean and tidy work environment
The role requires 37.5 hours per week, Monday to Friday, 2pm - 10pm. Once trained, you will also be required to participate in an out-of-hours on-call rota to support the team and the customer. This is subject to an on-call payment and additional payment for hours worked.
About You
To join us as a Trainee Service Technician, ideally you will need to have or be willing to develop the following skills:
- Mechanical or electrical background desirable, but not essential as full training will be provided
- Experience working within a healthcare setting is desirable
- Full, valid UK driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
Personal Requirements:
- A proactive, can-do attitude
- Excellent customer service skills
- The ability to communicate effectively
- The ability to work under your initiative and follow procedures laid out by the business to achieve deadlines
- Basic knowledge of hygiene and safety rules
- Basic PC skills, including email and MS Office
- DBS-checked (or the willingness to complete one)
Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.
Why join Medstrom?
Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company's success.
In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Trainee Service Technician in Norwich employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Service Technician in Norwich
✨Get Hands-On at Local Events
Dive into local trade fairs or community workshops where you can meet seasoned professionals. It’s a great way to shake hands, ask questions, and even catch the eye of potential employers while showing off your eagerness to learn!
✨Connect with Industry Apprenticeship Schemes
Look for apprenticeship programmes in your area, as many skilled-trades companies, like those in construction or engineering, seek trainees directly through these channels. This is often a foot-in-the-door opportunity, and they value your willingness to jump in!
✨Use Social Media to Showcase Your Skills
Create a platform on social media where you can share short videos or posts about your projects or any related DIY tasks you’ve tackled. It’s a fun way to demonstrate your passion and can attract the attention of local businesses like All The Top Bananas looking for fresh talent.
✨Don’t Overlook Informal Networking
Chatting with friends, family, or acquaintances can sometimes lead to hidden opportunities. Let them know you’re on the hunt for a trainee role in skilled trades, and you might stumble upon a lead you’d never have found elsewhere!
We think you need these skills to ace Trainee Service Technician in Norwich
Some tips for your application 🫡
Show Off Your Skills!:When applying for a trainee position in skilled trades, make sure to highlight any relevant hands-on experience you've got, even if it’s just from school or hobbies. We want to see how you've used tools and techniques related to the trade, so don’t be shy about mentioning those specific skills!
Let Your Passion Shine Through:In your cover letter, share your genuine interest in the skilled trade you're applying for. Talk about why you chose this path and what excites you about working with All The Top Bananas. Passion can go a long way, especially as a trainee where you're eager to learn and grow!
Certificates Matter!:If you have any certifications relevant to the skilled trades, like health and safety or specific training courses, definitely include them with your application. They can set you apart and show that you’re committed to your professional development right from the start.
Tidy Up That CV:Keep your CV clear and easy to read. Focus on your education, any hands-on experience, and relevant projects or apprenticeships. Remember to format it nicely and keep it to one page if possible, as we’ll appreciate a concise overview that gets straight to the point!
How to prepare for a job interview at All The Top Bananas
✨Get Your Tools Ready
Think about the specific tools or techniques you'll be using in the skilled trades. If you're applying for a trainee role, you might not need to be a master, but showing that you’ve got basic knowledge of the tools and materials relevant to the job will set you apart. Maybe even bring along some photos or examples of your work if you've had any hands-on experience.
✨Know Your Safety Standards
Safety is a big deal in skilled trades, so be prepared to discuss regulations or safety measures specific to your field. They might throw some situational questions at you regarding safety practices, so think about any protocols you’ve learned. Showing you're safety-conscious will make a great impression!
✨Be Ready for Practical Scenarios
During your interview, expect some practical tests or scenario-based questions. Interviewers love to know how you’d solve real-world problems on the job site. Practise explaining your thought process clearly; it demonstrates how you think on your feet—and this is crucial for a trainee role!
✨Show Your Enthusiasm to Learn
As a trainee, showcasing your eagerness to learn is key. Highlight any experience or courses you’ve done related to the trades, even if informal. Talk about why you’re passionate about this line of work—your motivation will come across clearly and convince them you’re the right fit for the team at All The Top Bananas.
