At a Glance
- Tasks: Lead hospitality services to create an outstanding experience for residents.
- Company: Join a respected care provider known for quality and innovation.
- Benefits: Competitive salary, training, discounts, and career progression opportunities.
- Other info: Enjoy a family-oriented culture that values staff development.
- Why this job: Make a real difference in residents' lives while working in a supportive team.
- Qualifications: Experience in hospitality with strong leadership and communication skills.
The predicted salary is between 42000 - 42000 £ per year.
Are you an experienced Hospitality Manager with a background in care homes or hotels? Join a well-regarded care provider via Meridian Business Support and lead a high-quality resident experience. This is a hands-on role where your people skills and operational knowledge will make a real difference. You will oversee catering, housekeeping, activities and maintenance within a supportive team environment.
About the role
As Hospitality Manager, you will coordinate all aspects of hospitality services to ensure residents receive an outstanding daily experience. Your responsibilities will include:
- Leading food service operations, working closely with chefs to deliver nutritious, high-quality meals
- Creating and delivering engaging activities programmes that promote wellbeing and social interaction
- Overseeing housekeeping standards to maintain a clean, safe and welcoming environment
- Managing maintenance issues promptly to keep the home in excellent condition
- Building strong relationships with residents, families and colleagues to support a community feel
- Monitoring budgets and controlling costs while maintaining service quality
This Hospitality Manager position is active and people-focused, ideal for someone who enjoys being visible and involved rather than desk-based.
Skills and experience
To succeed as a Hospitality Manager, you will bring:
- Previous experience in a similar role within a care home, hotel, or hospitality setting
- Strong leadership, communication and team development skills
- Knowledge of health and safety, employment legislation and compliance standards
- A genuine passion for delivering excellent service and enhancing resident wellbeing
Benefits, culture and company
You will be joining a respected and award-recognised care provider that focuses on quality, innovation and employee wellbeing. As a Hospitality Manager, you can expect:
- Comprehensive induction and ongoing training
- Clear opportunities for career progression
- Employee Assistance Programme
- Blue Light Card reimbursement with access to nationwide discounts
- Loyalty bonus scheme with additional annual leave
- Refer-a-friend bonus of up to £500
- Paid DBS
The organisation promotes a supportive, family-oriented culture where staff are valued and encouraged to develop.
Hospitality Manager in Norwich employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Manager in Norwich
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like All The Top Bananas. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to All The Top Bananas
Don't be shy about reaching out to All The Top Bananas directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Manager in Norwich
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about All The Top Bananas and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at All The Top Bananas
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
