At a Glance
- Tasks: Manage quality, audits, and compliance in a supportive family-run business.
- Company: Established family-run business with a strong team culture since 1985.
- Benefits: Competitive salary, full training, and opportunities for career advancement.
- Other info: Join a dynamic team focused on continuous improvement and customer satisfaction.
- Why this job: Make a real impact on food safety and quality while growing your career.
- Qualifications: Experience in quality assurance and food manufacturing is essential.
The predicted salary is between 40000 - 50000 £ per year.
The Role: Quality Manager
Location: Near Daventry
Salary: Competitive!
Shift: Monday to Friday 42.5 hrs per week
Status: Permanent
Role Summary: Established in 1985, a superb family-run business whereby everyone feels valued and supported. Employing approx. 45 staff, our progressive client is seeking to recruit an outstanding individual who will play a pivotal role in managing quality, audits, compliance, internal and external clients, suppliers, and staff from a coaching/educating perspective. This role may suit someone seeking their next career move in terms of advancement or an experienced QC Manager seeking their next challenge.
Specific duties of the role:
- To ensure all products comply with food & feed safety, quality and legality requirements and ensure all staff comply with food & feed safety, quality and legality procedures and policies.
- Ensure that Weekly/Monthly audits are carried out and review records generated by Supervisory, Team Leaders and Production line staff, and verify against company best practice.
- Complete ad-hoc Quality reports and summaries when required.
- Control of the quality manual: Updating, maintaining and ensuring company compliance with current legislation/customer/governing body standards.
- Control of documents: Updating and maintaining company documents. Updating and maintaining records/forms and ensuring correct usage.
- Customer focus: monitoring of requirements and needs of customers. Authorization of specific individual requirements.
- Liaising and Planning of quality procedures, policies and work instructions: Creating, maintaining and assisting in the production and amendment of procedures, policies and work instructions.
- Ensure competence, awareness, and training. Ensure all staff have the correct training for their specific job and provided with relevant P.P.E.
- Communication with Customers: Monitoring and measurement of customer satisfaction and complaints. Identify trends and patterns and use them for continuous improvement.
- Manage the External audits (BRC, ORGANIC, TASCC, UFAS). Maintain standards, identifying areas of non-conformity and advising where necessary of changes that need to be made.
- Ensure Internal Audits are carried out to schedule.
- Ensure that Control of non-conforming product and service: Inspect returned parts. Quarantine infected stock.
- Communication of Corrective and preventive actions: Investigate customer complaints where requested. Supply reasons why errors occurred and identify and put in place actions to ensure these do not reoccur.
- Control of internal and external standards: Maintain and issue appropriate standards to required departments.
- Dealing with customers and suppliers: Communicate via e-mail and telephone or if appropriate in person with quality personnel from various suppliers and customers.
- Responsible for the Pest Control Management on Site liaising with Site Manager and Managing Director to set up pest control contracts and ensure overall management of the contract.
- Ensure that the management of Mycotoxins testing is carried out correctly and according to specified guidelines.
- Monitor/completion of maintenance inspection reports.
- Comply with all Health & Safety Regulations in accordance with the Health & Safety Act 1999.
The ideal candidate profile will look something like this:
- Quality Assurance Experience
- Knowledge of Food Manufacturing
- Food Hygiene Certificate
- Audit Qualification
- HACCP trained.
- BRC Experience
- Strong managerial experience
- The ability to coach and educate staff in best practice.
- Excellent communication skills
- Ability to handle and deal with challenges and opportunities to support integral improvements within the business.
- Flexible, adaptable with a positive outlook.
Full support and training will be given for the right candidate who has some of the skills required.
Quality Manager in Northampton employer: All The Top Bananas
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