Position: Marine Operations Manager
Location: Thornham Marina, Emsworth, Hampshire
Rate/Salary: Competitive (DOE) + Benefits
Type: Permanent
HSB Technical Ltd is a leading specialist recruiter across the Power & Propulsion, Shipbuilding, Shipping & Energy, and Aerospace sectors. We connect skilled professionals with reputable clients in the UK and internationally. Visit our website or LinkedIn to learn more.
Typically this person will: Be an experienced operational leader with a background in marina management, boatyard operations or a comparable operational environment. You will be commercially aware, financially astute and passionate about delivering outstanding customer service while leading from the front. This is a hands-on role where you will be responsible for the day-to-day operation, safety and profitability of a busy marina and boatyard, working closely with both operational and commercial teams to deliver an exceptional customer experience.
Key Responsibilities of the Marine Operations Manager: Lead the safe and efficient day-to-day operation of the marina and boatyard.
Plan and coordinate lifting, launching, recovery, boat movements and winter storage operations.
Maximise operational capacity while maintaining the highest safety standards.
Lead daily planning meetings, toolbox talks and allocate labour and resources effectively.
Manage the operational job card system and monitor productivity and KPIs.
Provide line management, coaching and development for the Yard Manager and operational team.
Manage recruitment, inductions, performance reviews, attendance and employee development.
Lead Health & Safety across all operational activities, ensuring compliance with company policies and legislation.
Complete site inspections, risk assessments and investigate incidents and near misses.
Work closely with commercial, finance and procurement teams to ensure services sold are delivered efficiently and profitably.
Drive continuous improvement across operational procedures, systems and service delivery.
Act as the visible operational lead for customers, resolving issues professionally and maintaining the standards expected of a premium marina.
Support budgeting, purchasing and cost control to maximise business performance.
Essential Skills & Qualifications: Significant experience within a marina, boatyard or similar operational environment.
Previous experience leading and developing operational teams.
Strong planning, organisational and problem-solving skills.
Commercial awareness with previous budget and/or P&L responsibility.
Excellent communication and customer service skills.
Experience managing Health & Safety in an operational environment.
Full UK Driving Licence.
Passion for the marine industry and boating.
Desirable:
Boat hoist, lifting or heavy plant operating experience.
LOLER awareness.
IOSH Managing Safely qualification.
RYA or other relevant marine qualifications.
Technical or engineering background.
Experience improving operational systems and driving continuous improvement.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.
TPBN1_UKTJ
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