At a Glance
- Tasks: Support customers with product selection, quotations, and order management.
- Company: Established engineering business with a focus on customer relationships.
- Benefits: Salary up to £35,000, 25 days holiday, and early finish on Fridays.
- Other info: Opportunities for career growth and occasional travel.
- Why this job: Combine technical sales with customer service in a dynamic environment.
- Qualifications: Experience in mechanical engineering or technical sales is preferred.
The predicted salary is between 31500 - 38500 £ per year.
Salary: Up to £35,000 depending on experience
Hours: 37 hours per week
Monday-Thursday: 8:00am-4:45pm
Friday: 8:00am-12:00pm
Contract: Permanent, Full Time
This is a varied role combining technical sales, customer service and order management. You will support customers with product selection, quotations and orders while developing strong customer relationships and providing technical and commercial support.
Key Responsibilities
- Respond to customer enquiries via telephone and email.
- Advise customers on suitable valve/product selection.
- Prepare accurate quotations and process customer orders.
- Liaise with suppliers regarding pricing, availability and deliveries.
- Process orders and raise purchase orders using the ERP system.
- Provide technical and commercial support to customers and the external sales team.
- Develop and maintain strong customer relationships.
- Support with customer complaints and relevant quality requirements.
- Occasional travel to customer sites in the UK and overseas.
What We're Looking For
- Ideally, experience within mechanical engineering, technical sales or a similar customer-focused engineering environment.
- Engineering qualification such as C&G, ONC, HNC or HND is desirable but not essential.
- Strong customer service and communication skills.
- Good commercial awareness and attention to detail.
- Confident using Microsoft Word, Excel and PowerPoint.
- Organised, self-motivated and able to manage priorities effectively.
Benefits
- Salary up to £35,000
- 12pm finish every Friday
- 25 days' holiday plus 8 Bank Holidays
- Contributory Pension Scheme
- Death in Service - 3 x annual salary
- Free onsite parking
- PPE provided, including safety boots
- Paid annual eye test and £60 contribution towards new glasses where applicable
- Christmas Saving Club
Apply today with your CV for consideration or call Naomi on 07506 949615.
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