At a Glance
- Tasks: Manage properties, ensure excellent customer service, and coordinate with landlords and tenants.
- Company: Join a supportive estate agency dedicated to making home management stress-free.
- Benefits: Enjoy 23 days annual leave, discounts on shopping, and a generous pension scheme.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by helping them find their perfect home.
- Qualifications: Strong communication skills, organisational abilities, and a passion for customer service.
The predicted salary is between 26509 - 26509 £ per year.
Location: Cheviot House, Beaminster Way East, Kingston Park, NE3 2ER
Contract: Permanent
Hours: 40 Hours Per Week
Salary: £26,509 pa plus Commission
Closing Date: 5pm 25th September 2026
Are you passionate about delivering excellent customer service in a property management role and looking for a new opportunity? Then you may be interested.
An opportunity has arisen for a Property Manager to join our team based in Kingston Park. As a Property Manager you will be responsible for assisting in the delivery of a highly effective and profitable lettings management service and providing an exceptional level of customer service to all clients.
If you have excellent communication and organisational skills, a team focused approach to work and are proficient in using IT systems, we want to hear from you.
About the role
Within this varied role, you will be responsible for:
- Visiting managed properties and carrying out pre and post move checks
- Undertaking inventories
- Arranging necessary works with contractors
- Ensuring properties are ready for new tenants
- Liaising with landlords, tenants and contractors
- Instructing and managing repairs and maintenance
- Working closely with our lettings team
Experience in the property sector is preferred but not a necessity; however, a highly organised professional with exceptional communication skills and a passion for providing excellent customer service is essential.
A full clean driving license is required, access to a vehicle is preferred as may be required for business use on occasions.
About you:
You’ll need:
- Exceptional administration, organisational and prioritisation skills
- Excellent interpersonal and communication skills, both written and verbal
- Advanced IT skill, particularly with Microsoft packages
- Understanding of what makes a difference in delivering excellent customer service
- Enthusiastic team player
- Excellent attention to detail
The Benefits:
- 23 days annual leave (plus bank holidays), increasing to 25 days after 2 years of service
- Make big savings on day-to-day expenses with discounts on shopping, groceries, holidays and days out through our Bernicia Own Benefits platform
- Generous pension scheme
About us:
An estate agent that knows how much a home means, we’re here to help take away the stress and hassle of selling, buying, renting, letting and managing property. By listening to the wants and needs of our clients, we turn a time-consuming process into something much easier because we know how much a home means. From helping first-time buyers to taking care of hundreds of private landlords' properties, our customers are our top priority. Our team of award-winning property specialists know our clients inside and out, offering honesty, transparency, professionalism and knowledge. As a trading division of Kingston, part of the Bernicia Group, the profits we make go towards Bernicia's work to help communities in the North East.
For more information regarding this role, please contact us.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia.
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