People Project Support Officer in Newcastle upon Tyne

We are delighted to be exclusively representing a leading organisation on an exciting opportunity for a Project Support Officer to join their People & OD Systems Project team on a fixed term 12 month contract. This is a fantastic opportunity for an experienced recruitment professional who is looking to take their career in a slightly different direction, combining their in-house recruitment expertise with project delivery, HR systems implementation and business change.

About the role

Working closely with the Project Lead, you will provide proactive, organised and high-quality support across the implementation of a new HR system. You will play an important role in helping to ensure recruitment processes are accurately understood, mapped and reflected within the new system, whilst supporting testing, stakeholder engagement, documentation and implementation activity.

Your responsibilities will include:

• Providing day-to-day project coordination and support.
• Maintaining project plans, action logs, risk and issue logs and key project documentation.
• Using your recruitment expertise to review and map end-to-end recruitment processes.
• Supporting the documentation of recruitment requirements, from vacancy approval and advertising through to candidate management, interviews, offers and onboarding.
• Coordinating and supporting system testing, including recording outcomes, tracking defects and supporting resolutions.
• Assisting with data checking, cleansing and validation, particularly where recruitment data interacts with HR and payroll systems.
• Coordinating testing schedules and preparing materials and evidence.
• Supporting stakeholder engagement and producing clear project communications, briefings and guidance.
• Helping with training, user guidance and adoption of new processes and systems.
• Identifying risks, issues and dependencies and ensuring these are escalated appropriately.
• Contributing to wider service improvement, business change and continuous improvement activity.

About you

We are looking for someone with a strong background in in-house recruitment who understands recruitment processes and can confidently translate that knowledge into a project environment. Demonstrable experience delivering high-quality in-house recruitment services. Strong knowledge of end-to-end recruitment processes. Experience working collaboratively with a range of internal and external stakeholders. Excellent organisation skills and the ability to manage multiple priorities. Strong written, verbal and interpersonal communication skills. The confidence to take ownership, use your judgement and make sound decisions. Experience working with project documentation, actions, risks, issues or similar project controls. The ability to analyse information and produce clear, relevant management information. A collaborative and inclusive approach, with the resilience to work effectively in a busy project environment. Experience of supporting the implementation of a new HR system would be highly advantageous, although candidates with strong recruitment experience and an interest in systems and project delivery will also be considered.

Why this opportunity?

This is an excellent opportunity to take your recruitment experience beyond the traditional recruitment environment and gain valuable exposure to HR systems implementation, business change, process improvement and project delivery. You’ll be joining a collaborative project team at an important stage of a major systems transformation, with the opportunity to make a tangible contribution to how recruitment processes work within the organisation.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.