Account Executive in Newcastle upon Tyne

We are looking for an organised, proactive and ambitious Account Executive to join a growing technical consultancy team based in Newcastle city centre. This is a brilliant opportunity for someone early in their career who is looking to build a long-term career in account management, client services and technical consultancy.

You will work closely with Senior Account Managers, Heads of Practice and technical specialists, supporting the smooth delivery of client accounts and ensuring consultants and customers receive an exceptional experience throughout their engagement.

What you will be doing:

• Support the day-to-day running of client accounts, helping to coordinate consultants, documentation, onboarding activity and account administration.
• Act as a key point of contact for a portfolio of smaller client accounts, building strong relationships and ensuring a high level of client satisfaction.
• Support consultant onboarding into new client environments, ensuring a smooth and well-coordinated transition.
• Manage consultant and client documentation, including personal documentation, ID verification, security clearance information and compliance records.
• Monitor screening, documentation and compliance expiry dates, ensuring refresh processes are completed in good time.
• Coordinate consultant movement between client assignments.
• Create and maintain consultant profiles, supporting project initiation meetings and helping to manage onboarding phases.
• Manage client and consultant offboarding processes, including the return of specialist equipment and assets.
• Issue and manage account-related documentation such as timesheets, Statements of Work, Purchase Orders and other contractual materials.
• Support Senior Account Managers and Heads of Practice with consultant issues, opportunities, actions and client communications.
• Build your understanding of technical consultancy services and the technical capabilities delivered by the business.
• Keep proposals, case studies and account materials up to date, ensuring content is accurate, professional and compelling.

What we are looking for:

• Someone who is highly organised, confident communicating with clients and consultants, and keen to develop into an account management role.
• Experience in an administrative, client support, recruitment, consultancy, customer success or account coordination role.
• Strong organisational skills and excellent attention to detail.
• Confidence speaking with clients, consultants and internal stakeholders.
• The ability to manage multiple tasks, deadlines and priorities at once.
• A proactive approach and willingness to take ownership.
• Strong written and verbal communication skills.
• An interest in technology, consultancy, professional services or account management.
• A desire to learn, progress and build a long-term career.

What you will get in return:

• Salary up to £40,000.
• Hybrid working from a Newcastle city centre office.
• Excellent progression opportunities into Account Management roles.
• The chance to work closely with experienced Senior Account Managers, Heads of Practice and technical SMEs.
• Exposure to a fast-paced technical consultancy environment.
• Support, training and development to help you build your career.
• A varied role with real responsibility and client exposure from day one.

This is an ideal opportunity for someone who wants to move beyond pure administration or coordination and build a career in client management within a growing technical consultancy environment.

To apply, please send your CV for immediate consideration.