At a Glance
- Tasks: Support clients in maintaining their independence and tenancies in a caring environment.
- Company: Join a dedicated team focused on empowering individuals in supported accommodation.
- Benefits: Enjoy 25 days holiday, pension contributions, and health benefits for you and your family.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while building valuable skills and experience.
- Qualifications: Experience in support roles and a passion for helping diverse client groups.
The predicted salary is between 26420 - 27810 £ per year.
A rewarding opportunity for a caring, resilient and person-centred support professional to help customers living in supported accommodation sustain their tenancies, build independence and access the right support.
If you've also worked in the following roles, we'd also like to hear from you: Supported Housing Officer, Support Worker, Tenancy Support Worker, Supported Accommodation Worker, Housing Support Officer, Independent Living Support Worker, Residential Support Worker, Community Support Worker, Housing Support Assistant, Tenancy Sustainment Officer.
SALARY: £26,420 to £27,810 per annum + Benefits
LOCATION: Newbury, Berkshire (RG14) Fully Office Based
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week, Monday to Friday 9am 5pm
PLEASE NOTE: A Full Driving Licence and your own vehicle is essential for this role.
JOB OVERVIEW
This is a rewarding opportunity for a Housing Support Worker to deliver high-quality, person-centred support to customers living in supported accommodation. As the Housing Support Worker, you will help clients sustain their tenancies by promoting independence, freedom and choice, while ensuring they understand the support available, their responsibilities and their tenancy or occupation arrangements. The Housing Support Worker will also work closely with health professionals, partner agencies, colleagues and key stakeholders to support positive outcomes, maintain effective communication and respond appropriately to safeguarding concerns.
DUTIES
- Assess Referrals: Engage with prospective clients using a person-centred approach and liaise with health professionals, agencies and colleagues as appropriate.
- Support Tenancy Sustainment: Ensure prospective and current clients understand their support options, financial obligations, rights and responsibilities.
- Review Support Plans: Agree and review Independent Living Plans and Risk Assessments, delivering contracted support to achieve required outcomes.
- Coordinate Wraparound Support: Take follow-up action and work with external agencies and internal departments where additional support is needed.
- Maintain Partnerships: Build and maintain links with partner agencies and key stakeholders to support strong communication and co-operation.
- Respond to Safeguarding Concerns: Report concerns relating to vulnerable people using the correct procedures and attend case conferences or meetings as required.
- Maintain Records: Complete and submit relevant documentation and records accurately and on time.
- Support Service Standards: Empower clients to help maintain the safety, security and cleanliness of the accommodation, including reporting repairs where necessary.
- Handle Complaints: Manage complaints and representations in line with policy and undertake investigations where required.
CANDIDATE REQUIREMENTS
ESSENTIAL
- Working knowledge and understanding of how to support people in achieving and maintaining independence.
- Experience of providing support to diverse client groups.
- Experience of working with clients experiencing substance misuse and mental health needs.
- Educated to GCSE level or equivalent in Maths and English, Grades A* to C.
- Ability to work under own initiative.
- Ability to network and build strong relationships with partner agencies, the community and key stakeholders.
- Good organisational skills, including time management and the ability to meet targets.
- Ability to communicate effectively at different levels.
- Ability to use IT packages and management information systems.
- Ability to deal with distressed and aggressive clients.
- Strong relationship skills, including empathy, mutual acceptance, supportive and constructive challenge, and a positive expectation for the future.
- Professional and values-led, with integrity, inclusivity and respect for diversity.
DESIRABLE
- Housing or support related qualification.
- Driving licence and use of own transport.
This role requires an enhanced DBS.
BENEFITS
- 25 days holiday (Plus Bank Holidays).
- Up to 8% contributory pension.
- Investment in your learning and development.
- Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%.
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Housing Support Worker in Newbury employer: All The Top Bananas
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StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Newbury
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at All The Top Bananas.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from All The Top Bananas!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like All The Top Bananas, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at All The Top Bananas or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Support Worker in Newbury
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to All The Top Bananas:Before hitting send, make sure to tailor your application specifically to All The Top Bananas! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at All The Top Bananas
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
