At a Glance
- Tasks: Deliver outstanding customer service and support sales activities in a busy team.
- Company: Join a friendly and supportive sales office in South Telford.
- Benefits: Immediate start, full training, and potential for permanent role.
- Other info: Friendly team environment with varied tasks and ongoing support.
- Why this job: Kickstart your career in sales and customer service with growth opportunities.
- Qualifications: Confident communicator with a positive attitude and attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
Customer Sales & Support Assistant South Telford Free Parking Temporary to Permanent Salary - NMW Monday Friday Are you a confident communicator who enjoys talking to customers and building relationships?
We're looking for a Customer Sales & Support Assistant to join our friendly and fast-paced sales office based in South Telford.
This is an excellent opportunity for someone looking to develop a career in sales and customer service.
Whether you already have experience or are looking to take your first step into a commercial role, we'll provide the support and training you need to succeed.
This position is offered on a temporary basis with the potential to become permanent for the right candidate.
Due to their rural location, you will need your own vehicle to be able to commute to their site.
The
Role: Working as part of a busy sales team, you'll be responsible for delivering outstanding customer service while helping to generate repeat business and support day-to-day sales activities.
Your duties will include: Answering inbound customer telephone calls and responding to email enquiries.
Processing customer orders accurately and efficiently.
Contacting new, existing and previous customers to build relationships and encourage repeat business.
Following up quotations, enquiries and sales opportunities.
Identifying opportunities to promote products and increase sales.
Updating customer records and sales activity using the company's CRM system.
Providing administrative support to the sales team.
Liaising with internal departments to ensure customer orders are processed smoothly.
Delivering a professional, friendly and efficient customer experience at every stage.
Skills and Experience Friendly, confident and enjoys speaking with customers.
Comfortable making outbound calls and building customer relationships.
Organised with excellent attention to detail.
A positive team player who is keen to learn and develop.
Able to prioritise tasks and work effectively in a busy office environment.
Confident using Microsoft Office and learning new systems.
Ideally, you'll also have: Previous experience in customer service, sales, telesales or office administration.
Experience using a CRM system (such as Hub Spot) would be an advantage, although full training will be provided.
Whats on
Offer: Immediate start available.
Temporary role with the opportunity to become permanent.
Full training and ongoing support.
Friendly, supportive team environment.
A varied role with opportunities to develop your sales and customer service skills.
The chance to build a long-term career within a growing business.
If you're enthusiastic, motivated and enjoy providing excellent customer service while helping to drive sales, we'd love to hear from you.
The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce.
We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.
We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .
If you do not hear from us within this time your details wont be retained.
So, if you're not successful on this occasion, do continue to respond to future roles we advertise.
In the meantime, all good wishes and continued success with your search for employment.
About Us Prince Personnel are an employment agency working on behalf of our client.
Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.
Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.
Prince Personnel specialise in commercial, accounts and finance and technical recruitment.
With the best jobs around we are an independent agency working hard for you.
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Customer Sales & Support Assistant in Much Wenlock employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales & Support Assistant in Much Wenlock
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at All The Top Bananas. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like All The Top Bananas before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales & Support Assistant in Much Wenlock
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to All The Top Bananas:Your cover letter is your chance to shine! Tell us why you want to work at All The Top Bananas specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at All The Top Bananas!
How to prepare for a job interview at All The Top Bananas
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
