At a Glance
- Tasks: Turn customer enquiries into confirmed hires and coordinate resources efficiently.
- Company: Join Ainscough Crane Hire, the UK's leading crane hire company.
- Benefits: Enjoy a competitive salary, bi-annual bonuses, and generous holiday leave.
- Other info: Great career growth opportunities in a dynamic and engaging workplace.
- Why this job: Make a real impact in a fast-paced environment with a supportive team.
- Qualifications: Strong customer service skills and a commercial mindset are essential.
Hire Controller
Leeds Depot | Ainscough Crane Hire
You're good with customers. You're commercially minded. You know how to get things moving.
Now put those skills to work with the UK's leading crane hire company.
Ainscough Crane Hire is looking for an experienced and commercially focused Hire Controller to join our successful Leeds depot. This is a fast-paced role where no two days are the same. You'll be at the heart of the operation, turning customer enquiries into confirmed hires, coordinating people and equipment, and making sure our cranes are working efficiently and profitably.
If you enjoy building relationships, solving problems and making things happen, this could be the role for you.
What will you be doing
As a Hire Controller, you'll play a key role in the day-to-day success of the depot. You'll work closely with customers, colleagues and suppliers to understand requirements, identify the right solution and maximise every opportunity.
Your responsibilities will include:
Responding to customer enquiries and understanding exactly what they need.
Converting hire enquiries into confirmed orders and maximising sales opportunities.
Building strong, long-term relationships with customers, suppliers and internal teams.
Developing a strong understanding of our crane fleet, products and services.
Coordinating the allocation and utilisation of cranes, people and other resources.
Supporting the Depot Manager with the effective day-to-day running of the depot.
Managing costs and ensuring resources are used efficiently.
Keeping customer information, systems and administration accurate and up to date.
Working closely with our operational teams to ensure we deliver the right solution for our customers.
Handling customer queries professionally and resolving issues when they arise.
Ensuring all activity meets our health, safety, environmental and quality standards.
Supporting the team with out-of-hours calls when required.
What are we looking for
We're looking for someone who is commercially aware, organised and confident dealing with customers .
You'll ideally have experience within a rental, hire, transport, logistics or similar environment, although we're more interested in your ability to learn, build relationships and deliver results.
You'll bring:
Excellent customer service and telephone skills.
Strong communication and relationship-building skills.
A commercial mindset and confidence negotiating with customers.
Excellent organisation and time-management skills.
The ability to influence and negotiate effectively.
Strong problem-solving skills and a practical approach.
The ability to manage challenging conversations and resolve conflict.
Good working knowledge of Microsoft Office, particularly Excel.
Experience using CRM systems such as Salesforce would be advantageous.
GCSE Grade C or equivalent in Maths and English.
Most importantly, you'll be someone who takes ownership, thrives in a busy environment and wants to make a difference.
Why Ainscough
Ainscough Crane Hire is the UK's leading crane company, with 30 locations nationwide and a fleet of around 400 cranes .
But our success isn't just about cranes. It's about our people.
Our Make the Safe Choice ethos is at the heart of everything we do, from crane hire and contract lifts to specialist lifting projects. We're proud of the culture we've created - one where people are encouraged to perform with passion, pride and professionalism.
As a Hire Controller, you'll be joining a team where your contribution genuinely matters.
What we offer
Bi-annual retention bonus
24 days' annual leave , increasing with length of service
Option to purchase up to 5 additional days' holiday through salary sacrifice
Group life assurance - 3 x basic salary
Pension - 4% employer contribution / 5% employee contribution
Online access to payslips, holidays and personal information
Access to Ainscough Advantage , our employee benefits platform
Staff forums three times a year, giving you the opportunity to have your voice heard
The opportunity to build a career with a market-leading UK business
Ready to make your move
If you're commercially driven, customer-focused and ready for a role where you can make a real impact, we'd like to hear from you.
Make the Safe Choice. Join Ainscough Crane Hire.
TPBN1_UKTJ
Hire Controller in Morley employer: All The Top Bananas
My Four Wheels is an exceptional employer, offering a rewarding career as a Trainee Driving Instructor with flexible working hours and the potential to earn up to £50,000+ annually. With comprehensive training provided through our new Training Academy, employees benefit from ongoing support and resources, ensuring a fulfilling journey towards becoming a qualified instructor while enjoying the satisfaction of teaching locally in Westfield, Surrey.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Morley
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like All The Top Bananas and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at All The Top Bananas!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like All The Top Bananas keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Hire Controller in Morley
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to All The Top Bananas:This is your chance to really connect with the team at All The Top Bananas. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at All The Top Bananas
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with All The Top Bananas.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show All The Top Bananas that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at All The Top Bananas. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
